At a Glance
- Tasks: Lead IT initiatives, manage infrastructure, and support global teams with tech solutions.
- Company: Join Rocket Science Group, a dynamic tech studio in Cardiff.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Great chance to mentor a team and shape IT strategies in a fast-growing environment.
- Why this job: Be at the forefront of tech innovation while solving real-world challenges.
- Qualifications: Strong IT background, excellent communication skills, and a passion for problem-solving.
The predicted salary is between 36000 - 60000 € per year.
Join to apply for the Information Technology Lead role at Rocket Science Group
Please note: This is a hybrid position based in Cardiff, requiring 3 days onsite each week, with the option for remote work on the remaining days.
Overview
We are looking for an IT Lead based in our Cardiff Studio, who is both hands-on and strategic with a passion for solving real world hardware and software challenges. The role is hybrid in Cardiff, requiring 3 days onsite each week, with remote work on the remaining days.
What you\'ll do
- Ensure our global teams have the equipment they need to thrive in their roles (hardware and software).
- Support software licence and application lifecycles to support varied engineering and business workstreams.
- Setup and manage critical infrastructure and systems.
- Define and champion IT standards for a fast-growing globally distributed studio.
- Support hardware (PC, Mac, Console Devkits, etc.).
- Establish and maintain a secure, scalable computing environment.
- Manage and improve our identity access management, remote access solutions and more.
- Install and manage AV and conference solutions for global collaboration.
- Create accessible, easy-to-use self-service IT documentation.
- Facilitate and conduct security audits (ISO27001, SOC2) annually and maintain ongoing compliance.
- Communicate with stakeholders and the wider business.
- Coach and mentor the IT Team while aligning IT with bigger business goals.
What we value
- A passion for solving real-world hardware and software problems.
- Strong communicator who can translate needs of technical and non-technical teams.
- Strong background in IT infrastructure, networking, and service desk operations.
- Experience managing collaboration platforms (Google Workspace, Slack, Zoom, Atlassian).
- A security-first mindset, with experience in ISO27001 and SOC2 compliance.
- Experience with ITIL frameworks.
- Ability to understand and adapt to evolving team requirements.
- Willingness to embrace new challenges and adapt as needs evolve.
You may also have
- Experience with centralized version control applications (Perforce, Git, etc.).
- Experience with remote networking tools and VPNs.
- Proficiency in running and supporting office networks.
- Experience with cloud platforms (AWS, GCP, Azure) and Mobile Device Management (MDM).
- Experience with HRIS or security frameworks.
- Automation or scripting skills (Bash, PowerShell, Python, etc.).
- Experience implementing low-latency remote access solutions for desktops and consoles.
- A love for gaming is a plus.
Information Technology Lead in Cardiff employer: Rocket Science Group
Rocket Science Group is an exceptional employer that fosters a dynamic and inclusive work culture in Cardiff, where innovation meets collaboration. With a hybrid work model, employees enjoy the flexibility of remote work while benefiting from hands-on engagement in a vibrant studio environment. The company prioritises employee growth through mentorship opportunities and a commitment to professional development, making it an ideal place for those passionate about technology and problem-solving.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Lead in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current employees at Rocket Science Group on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding the company’s tech stack. We want to see how you can solve real-world problems, so be ready to discuss your past experiences and how they relate to the role.
✨Tip Number 3
Show off your passion for IT! During interviews, share specific examples of how you've tackled hardware and software challenges in the past. This will help us see your problem-solving skills in action.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind as we make our decision.
We think you need these skills to ace Information Technology Lead in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of IT Lead. Highlight your experience with IT infrastructure, networking, and any relevant compliance standards like ISO27001. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for solving real-world hardware and software challenges, and explain how you can contribute to our global team. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills:As an IT Lead, you'll need to communicate effectively with both technical and non-technical teams. Use your application to demonstrate your ability to translate complex ideas into simple terms. We’re all about clear communication here at StudySmarter!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our culture!
How to prepare for a job interview at Rocket Science Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT infrastructure, networking, and service desk operations. Be ready to discuss specific hardware and software challenges you've tackled in the past, as well as how you can apply that experience to Rocket Science Group's needs.
✨Show Off Your Communication Skills
As a strong communicator, you'll need to demonstrate your ability to translate technical jargon into layman's terms. Prepare examples of how you've successfully communicated with both technical and non-technical teams, ensuring everyone is on the same page.
✨Emphasise Your Security Mindset
With a focus on ISO27001 and SOC2 compliance, be prepared to discuss your experience with security audits and maintaining compliance. Highlight any specific projects where you implemented security measures or improved existing protocols.
✨Be Ready for Real-World Problem Solving
Expect scenario-based questions that test your problem-solving skills. Think of real-world examples where you've had to troubleshoot hardware or software issues, and be ready to explain your thought process and the outcomes.
