As an Applied AI Engineer, you will help build, evolve, and operate the Capabilities Engine: the core platform that makes agentic behavior reliable, reusable, observable, and production-ready across Rocket Money’s AI-powered experiences You will create the primitives that capability teams need to turn ambiguous product needs into shippable technical plans, prototypes, and durable systems. You will also partner with contact-method owners across phone, email, chat, web login, ODC, and autonomous workflows to make each method more agentic and better integrated with the Capabilities Engine. That means helping agents plan, discover and invoke capabilities, recover from ambiguity, handle real-world edge cases, and complete user-facing work safely and correctly You will work across product and platform boundaries, moving between architecture, implementation, debugging, evaluation, and cross-functional collaboration. Success means making the Capabilities Engine easier to extend, operate, and integrate with; improving task completion and recovery across methods; and ensuring new capabilities ship with clear contracts, tests, traces, ownership, and production-readiness expectations Build, evolve, and operate the Capabilities Engine as a core platform for agentic product behavior Design abstractions that make capabilities easy for agents and methods to discover, invoke, compose, observe, and improve Partner with method owners across all contact method subagents as well as supporting agents to make each method more agentic and better integrated with the Capabilities Engine Identify repeated patterns across methods and turn them into reusable capabilities, interfaces, evaluations, and operating practices Provide guidance on how to monitor and optimize reliability, latency, cost, observability, and safety of capability execution in production Develop practical evaluation loops for agentic behavior, including offline tests, production metrics, traces, regression suites, and qualitative review Debug complex failures across model behavior, tool execution, orchestration, product constraints, and downstream systems Translate ambiguous product needs into shippable technical plans, prototypes, and durable systems Create the primitives capability teams need to successfully produce shippable technical plans, prototypes, and durable systems Collaborate with product, design, data, platform, and operations partners to ensure capabilities are useful, understandable, and safe for real users Mentor and develop engineers across the Agents Group, acting as a technical multiplier by sharing expertise, fostering a culture where others feel empowered to propose ideas and take on high-impact work, and helping shape the group’s overall technical direction and standards Document system behavior, capability contracts, tradeoffs, and operational expectations so other teams can build on the platform confidently Drop into high-priority method work when needed to accelerate agentic behavior, unblock launches, or stabilize production issues Stay curious about the frontier of applied AI engineering and help the team adopt new tools, patterns, and workflows where they make the product more dependable Benefits Health, Dental
Staff Applied AI Engineer in Northumberland employer: Rocket Money
As a Finance Manager (FP&A) at our company, you will be part of a dynamic and innovative team that values collaboration and professional growth. We offer a comprehensive benefits package, including unlimited PTO and tuition reimbursement, fostering a work culture that prioritises employee well-being and development. Located in a vibrant area, our workplace encourages creativity and strategic thinking, making it an excellent environment for finance professionals looking to make a meaningful impact.
