At a Glance
- Tasks: Join Rocket Lawyer to analyse user interactions and enhance AI conversational experiences.
- Company: Rocket Lawyer, making legal services affordable and accessible for everyone.
- Benefits: Gain hands-on experience in a high-impact role with a supportive team.
- Other info: Remote internship with excellent opportunities for professional growth.
- Why this job: Make a real difference by improving legal access through innovative AI solutions.
- Qualifications: Recent grad with a research-focused degree and strong analytical skills.
The predicted salary is between 20000 - 30000 £ per year.
Requirements
- Recent Grad: Research focused Masters degree in Linguistics, Cognitive Science, or a similar field.
- Analytical Curiosity: You love digging into data to find the "Why" behind a user's behaviour.
- Writing Skills: You can take a 10-sentence text and turn it into a 2-sentence conversational response without losing the meaning.
- Research Background: You have undertaken previous research projects in different areas. Cataloging experience is a plus.
- Some familiarity with LLMs (like Gemini) and a desire to learn professional tools.
- Mission-Aligned: You believe that everyone, regardless of their bank account, should have access to legal protection.
- Language/Translation Skills: You can understand the nuances in analysing the style, tone and language used by Copilot, and identify where users respond positively.
What the job involves
- Rocket Lawyer is making the law affordable and simple.
- You will join the Rocket Copilot™ team to help us bridge the gap between complex legal logic and a friendly, human-centric conversational experience.
- This is a high-impact role where you will see your work live in a product used by millions.
- Transcript Analysis: Review anonymised chat logs to identify where Rocket Copilot "hallucinates" or where users feel frustrated by legal complexity.
- Research Design: Work with product, design, data, legal, and engineering teams to establish user-value focused research questions to assess user value and value gaps in our products.
- User Research Support: Help coordinate and take notes during usability sessions where real users interact with our AI agents.
- Quality Audit: Maintain a "Library of Truth"—documenting the best-performing conversational patterns to be reused across the platform.
- Outcome focused: Focusing on producing insights on which conversations lead to conversion and engagement.
- Prompt Testing: Run "A/B tests" on different AI prompts to see which version provides the most helpful, legally safe, and engaging response.
- Style Guide/Rubric: Based on your insights during this internship, create a style guide on voice and tone to which users respond better.
Reports to: Principal Product Manager
Location: Remote, but you must be located in the UK during the internship
Duration: June 8, 2026 - August 14, 2026, working 37.5 hours per week
UK-Remote AI UX Conversational Analyst Intern employer: Rocket Lawyer
Rocket Lawyer is an exceptional employer that champions a culture of innovation and inclusivity, making legal services accessible to all. As an intern, you'll benefit from a collaborative work environment that encourages analytical curiosity and personal growth, while contributing to meaningful projects that impact millions. With opportunities for mentorship and hands-on experience in user research and AI development, this role offers a unique chance to develop your skills in a supportive, mission-driven setting.
StudySmarter Expert Advice🤫
We think this is how you could land UK-Remote AI UX Conversational Analyst Intern
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Rocket Lawyer or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your analytical curiosity! When you get the chance to chat with potential employers, share examples of how you've dug into data to uncover user behaviour. It’s all about demonstrating that you can think critically and creatively.
✨Tip Number 3
Prepare for interviews by practising your writing skills. Take complex topics and summarise them into concise, engaging points. This will not only help you in interviews but also show that you can communicate effectively, just like we do at StudySmarter.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our mission to make legal protection accessible for everyone.
We think you need these skills to ace UK-Remote AI UX Conversational Analyst Intern
Some tips for your application 🫡
Show Off Your Writing Skills:Since we’re looking for someone who can condense complex ideas into clear, conversational responses, make sure your application reflects this. Use concise language and avoid jargon to demonstrate your ability to communicate effectively.
Highlight Your Research Experience:We want to see your analytical curiosity in action! Share specific examples of past research projects you've worked on, especially those that relate to user behaviour or data analysis. This will show us you’ve got the chops for digging deep into data.
Connect with Our Mission:Let us know why you believe in making legal protection accessible to everyone. A personal touch about how our mission resonates with you can really make your application stand out and show us you’re aligned with our values.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Rocket Lawyer
✨Know Your Stuff
Make sure you brush up on your knowledge of linguistics and cognitive science. Be ready to discuss how your research background aligns with the role, especially any projects that involved analysing user behaviour or conversational patterns.
✨Show Your Analytical Curiosity
Prepare examples that showcase your analytical skills. Think about times when you've dug deep into data to uncover insights. This will demonstrate your ability to find the 'Why' behind user behaviours, which is crucial for this position.
✨Master the Art of Conciseness
Practice summarising complex information into clear, concise responses. You might be asked to explain a lengthy text in just a couple of sentences, so being able to convey meaning without losing essence is key.
✨Align with the Mission
Familiarise yourself with Rocket Lawyer's mission to make legal protection accessible. Be prepared to discuss why this resonates with you and how you can contribute to creating a friendly, human-centric conversational experience.
