Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage multiple InfoSec projects and coach agile teams to deliver value.
- Company: Twilio is revolutionising communications with a remote-first, inclusive culture.
- Benefits: Enjoy competitive pay, generous time-off, wellness leave, and healthcare benefits.
- Why this job: Join a vibrant team making a global impact while developing your skills.
- Qualifications: 3+ years in project management, Agile experience, and strong communication skills required.
- Other info: This role is remote-based in the UK with occasional travel for team meetings.
The predicted salary is between 43200 - 72000 £ per year.
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio’s next Technical Program Manager
About the job
This position is needed to support the InfoSec organization at Twilio in delivering value through strategic projects and programs.
In this role, the Technical Program Manager will manage projects and coach agile teams in delivering value through their programs. This role will be a part of the InfoSec Project Management Office (PMO) which is responsible for creating and maintaining operational and process rigor via a scalable and well-structured project management approach.
Responsibilities
In this role, you’ll:
- Project manage multiple, simultaneous initiatives while working alongside members of the InfoSec team and other Twilio teams from project inception to completion.
- Support functional teams as a team coach to enable delivery of value across the InfoSec organization by enabling teams to work in a more mature, consistent manner.
- Leverage the Project Management (including SAFe and Agile mindset) principles throughout the project lifecycle to drive the team towards best practices and value driven project delivery.
- Ensure stakeholder satisfaction by providing status and monitoring of project progression and performance.
- Manage risk, dependencies, and issues during project execution and lead the team to remove impediments in a timely manner.
- Drive decision-making by communicating goals and objectives; run inclusive, productive, and impartial meetings to ensure implementation or closure of actions.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn\’t followed a traditional path, don\’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 3+ years of project management experience across the InfoSec project lifecycle for process improvement, policy, infosec domains, or application projects.
- Experience working with Agile projects and an understanding of Agile methodologies
- Excellent ability to manage multiple project initiatives to lead a team to execute and deliver on project level tasks.
- Strong skills and experience developing integrated project structures, milestones and schedules with the ability to identify and resolve project risk and dependencies.
- High-level understanding information security domains, ideally with deeper working knowledge in one or more domains
- Excellent verbal and written communication skills and experience applying these to stakeholder communications
Desired:
- Typically has Bachelor\’s (or equivalent) and 3 or more years of relevant experience; or Master\’s (or equivalent) and 2+ years of relevant experience
- Certified Project Management Professional (PMP), Scrum Master, SAFe Agilist, PMI-ACP, or other related project management certification
- Information Security certifications such as CISSP, CRISC, CISA, CompTIA Security+ or other related certifications
- Experience using Atlassian or other enterprise collaboration tools for project management or software development
- Experience working with information security teams focused on securing cloud environments
Location
This role will be remote, and based in the UK.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That\’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you\’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn\’t what you\’re looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@twilio.com.
#J-18808-Ljbffr
Technical Program Manager employer: Rocket Lab
Contact Detail:
Rocket Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Program Manager
✨Tip Number 1
Familiarise yourself with Agile methodologies and the SAFe framework, as these are crucial for the Technical Program Manager role. Consider joining online forums or local meetups to discuss best practices and gain insights from experienced professionals in the field.
✨Tip Number 2
Network with current or former Twilio employees on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and the specific challenges faced by the InfoSec team, which can be invaluable during interviews.
✨Tip Number 3
Brush up on your communication skills, especially in stakeholder management. Practice articulating complex project details clearly and concisely, as this will be essential when leading meetings and ensuring everyone is aligned on project goals.
✨Tip Number 4
Stay updated on the latest trends in information security. Understanding current threats and solutions will not only enhance your knowledge but also demonstrate your commitment to the field, making you a more attractive candidate for the role.
We think you need these skills to ace Technical Program Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant project management experience, especially in InfoSec and Agile methodologies. Use specific examples that demonstrate your ability to manage multiple projects and lead teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and Twilio's mission. Mention how your unique experiences align with the job requirements and how you can contribute to the InfoSec team.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, consider including examples of how you've successfully communicated with stakeholders in past projects. This could be in your CV or cover letter.
Highlight Relevant Certifications: If you have any project management or information security certifications, make sure to list them prominently. This will strengthen your application and show your commitment to professional development.
How to prepare for a job interview at Rocket Lab
✨Understand Agile Methodologies
Since the role requires experience with Agile projects, make sure you brush up on Agile principles and methodologies. Be prepared to discuss how you've applied these in past projects and how they can benefit Twilio's InfoSec initiatives.
✨Showcase Your Project Management Skills
Highlight your project management experience, especially in the InfoSec domain. Be ready to provide specific examples of how you've managed multiple projects simultaneously and the strategies you used to ensure their success.
✨Communicate Effectively
Excellent verbal and written communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, and prepare to discuss how you've effectively communicated with stakeholders in previous roles.
✨Demonstrate Problem-Solving Abilities
The ability to identify and resolve project risks and dependencies is key. Prepare examples of challenges you've faced in past projects and how you overcame them, showcasing your critical thinking and decision-making skills.
