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For Companies At a Glance
- Tasks: Drive new site wins and grow existing accounts in a strategic commercial role.
- Company: Join Zeelo, a leading Enterprise TransitTech company revolutionising sustainable transportation.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and impactful projects.
- Why this job: Be part of a mission-driven team making a difference in transport and education sectors.
- Qualifications: Proven experience in driving expansion revenue and managing complex B2B accounts required.
- Other info: Work from our vibrant London office and collaborate with top-tier clients like Amazon and Asos.
The predicted salary is between 48000 - 72000 £ per year.
Senior Account Expansion Manager
Location: London Office (Holborn)
Reporting to: Director of Customer Success, UK&I
About Zeelo:
Zeelo is an Enterprise TransitTech company that provides software and services to organisations with a mission to empower opportunity through sustainable transportation.
Our core values are Trust, Efficiency and Drive.
Today Zeelo has 130+ employees, completes 500,000 rides per month and serves clients including Amazon, Ocado, Asos within our Commute vertical, and over 75 schools within the Education vertical.
We have developed a best-in-class technology platform that connects organisations with riders and operator partners consisting of a route optimization platform, mobile apps and operations management system. Our software and managed services improve service levels, enhance bus occupancy, minimise CO2 emissions, reduce costs and streamline administrative processes.
About the Role
This role is a strategic commercial position responsible for driving new site wins, growing existing accounts, and executing revenue-focused expansion strategies across Zeelo’s Education and Commute verticals.
You will play a pivotal role in growing Zeelo’s footprint by owning the commercial performance of a defined client portfolio — identifying, pitching, and closing opportunities to expand Zeelo services across new locations, business units, and contracts.
Core Objectives
- Deliver new site wins through client expansion, referrals, and multi-site planning.
- Achieve defined commercial KPIs including revenue growth, upsell conversion, and gross margin improvement.
- Retain and grow strategic accounts by embedding Zeelo as a long-term, trusted partner.
Key Responsibilities
- Own a defined revenue and gross margin target linked to site expansion, service growth and retention.
- Build commercial account plans to map, influence, and convert new opportunities across your portfolio.
- Identify and lead commercial proposals for new service launches with support from internal teams.
- Manage renewals and re-bids with a focus on increasing contract value and term length.
- Lead commercial negotiations and contract discussions, protecting both client satisfaction and Zeelo profitability.
- Forecast accurately, update pipeline weekly, and report progress to the commercial leadership team.
- Champion operational excellence post-sale to ensure retention and unlock future expansion.
What You\’ll Bring
- A proven ability to drive expansion revenue and win multi-site contracts.
- Experience managing enterprise or complex B2B accounts, ideally in transport, tech or services.
- Commercial acumen: you\’re financially literate, contract-aware, and confident in negotiation rooms.
- Self-starter mentality with a growth mindset — you spot opportunity where others see noise.
- Data-driven approach to performance management and client ROI storytelling.
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Senior Account Expansion Manager employer: Rocket Lab
Contact Detail:
Rocket Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Expansion Manager
✨Tip Number 1
Familiarise yourself with Zeelo's core values: Trust, Efficiency, and Drive. During your interactions, whether in interviews or networking, demonstrate how your personal values align with these principles. This will show that you are a good cultural fit for the company.
✨Tip Number 2
Research the current trends in the transport and tech industries, especially regarding sustainable transportation solutions. Being knowledgeable about the market will help you engage in meaningful conversations and showcase your expertise during interviews.
✨Tip Number 3
Prepare specific examples of how you've successfully driven expansion revenue in previous roles. Use metrics to quantify your achievements, as this will provide concrete evidence of your capabilities and make you stand out as a candidate.
✨Tip Number 4
Network with current or former employees of Zeelo on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, and may even lead to referrals that could boost your application.
We think you need these skills to ace Senior Account Expansion Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in driving expansion revenue and managing enterprise accounts. Use specific examples that demonstrate your success in similar roles, particularly in transport or tech.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainable transportation and how your skills align with Zeelo's core values of Trust, Efficiency, and Drive. Mention specific achievements that relate to the responsibilities outlined in the job description.
Showcase Commercial Acumen: Emphasise your financial literacy and negotiation skills in both your CV and cover letter. Provide examples of how you've successfully managed contracts and driven revenue growth in previous roles.
Prepare for Interviews: If invited for an interview, be ready to discuss your data-driven approach to performance management. Prepare to share stories that illustrate your ability to identify opportunities and lead commercial proposals effectively.
How to prepare for a job interview at Rocket Lab
✨Understand Zeelo's Mission and Values
Before the interview, make sure you thoroughly understand Zeelo's mission to empower opportunity through sustainable transportation. Familiarise yourself with their core values of Trust, Efficiency, and Drive, as these will likely be central to the conversation.
✨Prepare for Commercial Discussions
Given the strategic nature of the Senior Account Expansion Manager role, be ready to discuss your experience in driving expansion revenue and managing complex B2B accounts. Prepare specific examples that demonstrate your commercial acumen and negotiation skills.
✨Showcase Your Data-Driven Approach
Highlight your ability to use data to drive performance management and client ROI storytelling. Be prepared to discuss how you've used data in past roles to identify opportunities and achieve commercial KPIs.
✨Demonstrate a Growth Mindset
Emphasise your self-starter mentality and growth mindset during the interview. Share instances where you've spotted opportunities for expansion or improvement, and how you've successfully acted on them.
