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For Companies At a Glance
- Tasks: Drive growth and retention for Uber for Business clients across EMEA and globally.
- Company: Join Uber, a leading tech company transforming how people move and connect.
- Benefits: Enjoy a dynamic work environment with opportunities for collaboration and growth.
- Why this job: Be part of a fast-paced team making a real impact in the business world.
- Qualifications: 2+ years in B2B account management with a track record of exceeding targets.
- Other info: Office-based role with a vibrant culture; remote work options available under certain conditions.
The predicted salary is between 36000 - 60000 £ per year.
As a Growth Account Executive, you will be instrumental in driving revenue-generating growth and retention initiatives with existing clients. Your product expertise will make you uniquely qualified to share best practices and recommendations with customers, and your customer expertise will make you uniquely qualified to advocate for the Uber for Business customer base and guide internal strategy. You will be based in London, but many manage customers on an EMEA and Global scale.
What You'll Do
- Drive revenue for Uber for Business throughout the post-sales lifecycle: increase overall ridership and product utilisation, upsell new products and services, identify and close new business within existing accounts, convert to multi-year agreements, and minimise churn.
- Meet or exceed all assigned expansion/upsell/retention revenue targets.
- Develop excellent relationships with key clients, providing: recommendations and advice around best practices, guidance during new product/feature launches, help resolving any product issues or concerns and driving new growth.
- Communicate effectively and efficiently via phone, email and in-person meetings.
What You'll Need
- At least 2 years of B2B client benefit or account management experience.
- A history of client success and the ability to consistently exceed KPIs, revenue targets, and company goals.
- Excellent communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs.
- To be resolute and excited about a fast-paced team environment.
- An ability to resolve problems, adapt, and grow quickly as we build the Client Success organisation.
- Excellent use of insights and reliability around data-driven decision making.
- Excellent organization, project management and time management skills, the ability to take initiative.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Mid-Market Growth Account Executive, Uber for Business UK employer: Rocket Lab
Contact Detail:
Rocket Lab Recruiting Team
accommodations@uber.com
StudySmarter Expert Advice 🤫
We think this is how you could land Mid-Market Growth Account Executive, Uber for Business UK
✨Tip Number 1
Familiarise yourself with Uber for Business and its offerings. Understanding their products and services will allow you to speak confidently about how you can drive growth and retention for clients.
✨Tip Number 2
Network with current or former employees of Uber for Business. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to exceed KPIs and manage client relationships effectively. This will showcase your suitability for the role.
✨Tip Number 4
Stay updated on industry trends and challenges in the B2B space. Being knowledgeable about the market will enable you to engage in meaningful conversations and position yourself as a thought leader during interviews.
We think you need these skills to ace Mid-Market Growth Account Executive, Uber for Business UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant B2B client management experience and showcases your ability to exceed KPIs and revenue targets. Use specific examples that demonstrate your success in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention your understanding of Uber for Business and how your skills align with their goals, particularly in driving revenue and client retention.
Showcase Communication Skills: In your application, emphasise your excellent communication and interpersonal skills. Provide examples of how you've effectively communicated recommendations and championed customer needs in previous roles.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving skills by including instances where you've successfully resolved client issues or adapted to fast-paced environments. This will show your potential to thrive in Uber's dynamic culture.
How to prepare for a job interview at Rocket Lab
✨Showcase Your B2B Experience
Make sure to highlight your previous B2B client management experience. Discuss specific examples where you exceeded KPIs or revenue targets, as this will demonstrate your capability to drive growth for Uber for Business.
✨Demonstrate Communication Skills
Prepare to showcase your excellent communication and interpersonal skills. Use role-play scenarios to illustrate how you would effectively communicate recommendations and advocate for customer needs during the interview.
✨Be Data-Driven
Since the role requires data-driven decision making, come prepared with examples of how you've used insights and data to inform your strategies in past roles. This will show your analytical skills and ability to adapt based on findings.
✨Emphasise Relationship Building
Discuss your approach to developing strong relationships with clients. Share stories that highlight your ability to provide valuable recommendations and resolve issues, as this aligns with the expectations of the Growth Account Executive role.
