At a Glance
- Tasks: Lead luxury event operations globally, ensuring excellence and building strong client relationships.
- Company: Join Rocket, a top name in the luxury events industry with a creative and ambitious team.
- Benefits: Competitive salary, pension scheme, healthcare benefits, travel discounts, and wellness classes.
- Other info: Opportunities for career development and international travel 8-10 times a year.
- Why this job: Be part of prestigious global events and drive growth in a dynamic environment.
- Qualifications: Strong financial acumen and proven leadership in high-end events or hospitality.
The predicted salary is between 49500 - 60500 £ per year.
Rocket is a leading name in the luxury events industry, renowned for delivering exceptional, design-led experiences across the UK and internationally! With a reputation built on creativity, precision, and flawless execution, we partner with high-profile clients to produce unforgettable events in some of the world’s most prestigious settings.
This role offers the opportunity for international travel throughout the year, supporting the delivery of events on a global scale. We are looking for an Operations Director to help drive the next phase of our expansion into luxury international hospitality!
Main Responsibilities
- You will take ownership of the operational delivery of our stakeholder portfolio, ensuring excellence at every stage.
- This is a highly hands-on leadership role requiring both strategic oversight and direct involvement!
- Build and maintain strong, lasting client relationships, acting as a trusted and confident presence within the luxury events space.
- Lead from the front with a proactive, hands-on approach to event delivery and operational management.
- Demonstrate strong problem-solving capabilities, anticipating challenges and resolving issues quickly and effectively.
- Bring an entrepreneurial mindset, identifying opportunities to enhance service, efficiency, and growth.
- Actively network to strengthen industry presence and develop new business opportunities.
- Oversee financial performance, ensuring budgets are managed effectively and commercial targets are achieved.
- Travel internationally (approximately 8-10 times per year) to oversee global event execution.
What We’re Looking For
- Strong financial acumen, with experience managing budgets and delivering commercial success.
- Confident engaging with senior stakeholders and high-profile clients.
- Proven ability to operate effectively in a fast-paced, high-end events or hospitality environment.
- A natural leader with a hands-on, solutions-focused approach.
- Willingness and flexibility to travel internationally.
Why join us?
- Be part of a collaborative and ambitious team.
- Opportunity to work on prestigious, global events within a dynamic and growing business.
- Opportunities for career development.
If you are an experienced operations leader with a passion for delivering exceptional events and building strong client relationships, we would love to hear from you.
Benefits
- We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Un-wind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
Operations Director - International Hospitality in London employer: Rocket Food
At Rocket Food, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values collaboration and innovation. As a Kitchen Systems Administrator, you'll enjoy a comprehensive benefits package, including a contributory pension scheme, career growth opportunities through our Career Pathways and MyLearning programmes, and access to exclusive discounts and wellness classes. Join us at the Table to Table CPU, where your passion for food will thrive in a supportive environment that champions diversity and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director - International Hospitality in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rocket Food. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rocket Food
Don't be shy about reaching out to Rocket Food directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Director - International Hospitality in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rocket Food and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rocket Food
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
