At a Glance
- Tasks: Lead high-end events, manage teams, and ensure exceptional guest experiences.
- Company: Join Compass Group, a leader in the events industry with a diverse culture.
- Benefits: Competitive salary, free meals, hybrid work, and exclusive discounts.
- Other info: Opportunities for career growth and personal development.
- Why this job: Be at the forefront of premium events and develop your career in a dynamic environment.
- Qualifications: Experience in event operations and strong team leadership skills.
The predicted salary is between 35000 - 40000 £ per year.
We’re looking for a hands-on, client-facing Beverage & Event Operations Manager to join our growing events team. This role is central to the successful delivery of high-end events, working closely with Sales, Events, and Warehouse teams to plan, organise and execute exceptional experiences across a portfolio of prestigious venues.
The Role
You’ll take ownership of the operational delivery of events, ensuring they are executed to a consistently high standard while meeting client expectations and venue requirements. You’ll lead front- and back-of-house teams, manage service flow, and play a key role in beverage operations, stock control, and supplier coordination. This is a dynamic role combining event operations, client relationship management, and drinks-led commercial awareness.
Key Responsibilities
- Support the Sales Team in planning, organising and delivering all operational aspects of events
- Lead FOH and BOH teams, ensuring high-end service standards are consistently met
- Produce and communicate clear, detailed Event Notes across the business
- Manage event service flow, including leading dinner service (up to large-scale events)
- Prepare accurate, event-specific RAMS and H&S documentation
- Order and manage hired equipment and supplier relationships, supporting cost control
- Attend site visits and tastings with clients to identify operational requirements
- Act as a key point of contact for venues (managing relationships across multiple sites)
- Build strong relationships with clients, understanding their preferences and expectations
- Collaborate with Warehouse teams to manage beverage orders, stock control and GP optimisation
- Support wine list management, ensuring accuracy of product and vintages
- Assist with recruitment, onboarding and training of FOH team members
- Contribute to continuous improvement of operational efficiency across the business
About You
- Proven experience in event or hospitality operations
- Strong understanding of both FOH/BOH delivery and event service flow
- Confident leading teams and managing live events under pressure
- Experience with beverage operations, stock control, or drinks management is highly desirable
- Highly organised, detail-focused and an excellent communicator
- Comfortable working directly with clients, venues and internal teams
- Commercially aware, with a focus on cost control and profitability
- Passionate about delivering high-end guest experiences
Why Join Us?
- Competitive salary + overtime
- Opportunity to lead and deliver high-profile, premium events
- Exposure to a diverse venue portfolio and client base
- Career development opportunities across the wider group
Benefits
- Free meals
- Discounted event tickets
- Hybrid working
- Medicash health plan
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Beverage and Event Operations Manager in London employer: Rocket Food
Join Compass Group UK&I as a Beverage and Event Operations Manager, where you'll be at the forefront of delivering high-end events across prestigious venues. With a competitive salary, extensive benefits including free meals, discounted event tickets, and career development opportunities, you will thrive in a dynamic work culture that values diversity and empowers employees to reach their full potential.
StudySmarter Expert Advice🤫
We think this is how you could land Beverage and Event Operations Manager in London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the beverage and event management scene. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you get the chance, volunteer at events to gain hands-on experience and showcase your ability to manage operations under pressure. This will not only boost your CV but also help you build valuable connections.
✨Tip Number 3
Be proactive! Reach out directly to companies you're interested in, even if they haven't advertised a position. A friendly email expressing your interest can sometimes lead to unexpected opportunities.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly shows your enthusiasm for joining our team. Plus, it’s super easy to navigate!
We think you need these skills to ace Beverage and Event Operations Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for event operations and high-end guest experiences shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the role and what we do!
Tailor Your Experience:Make sure to highlight your relevant experience in event or hospitality operations. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your skills in managing teams and delivering exceptional service.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and responsibilities. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Rocket Food
✨Know Your Events Inside Out
Before the interview, dive deep into the types of events the company manages. Familiarise yourself with their portfolio and think about how your experience aligns with their high-end service standards. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
Be prepared to discuss specific examples of how you've led teams in high-pressure situations. Highlight your ability to manage both front-of-house and back-of-house operations effectively. Use anecdotes that demonstrate your leadership style and how it has positively impacted past events.
✨Master the Art of Communication
Since this role involves liaising with clients and various teams, practice articulating your thoughts clearly. Prepare to explain how you would produce and communicate detailed Event Notes, ensuring everyone is on the same page. Good communication can set you apart from other candidates.
✨Demonstrate Your Commercial Awareness
Understand the financial aspects of event management, such as cost control and profitability. Be ready to discuss how you've managed budgets or optimised stock control in previous roles. Showing that you can balance quality service with financial responsibility will impress the interviewers.
