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- Tasks: Provide on-site IT support and maintain network infrastructure at our UK launch site.
- Company: Join Rocket Factory Augsburg, a leader in the New Space movement in Europe.
- Benefits: Flexible working hours, 30 days annual leave, and health benefits with WellPass.
- Why this job: Be part of an exciting challenge in the space industry and make history with us.
- Qualifications: 3 years of IT operations experience and strong networking knowledge required.
- Other info: Work in a dynamic international team and enjoy great career development opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At Rocket Factory Augsburg (RFA) we have one goal: create low-cost, flexible and reliable access to space. We specialize in the creation of small launcher solutions designed for deploying satellites into Low Earth Orbit (LEO) and beyond. Together with you, we want to revolutionize space services and help enhance life on Earth. Sounds interesting? Then join our journey and be part of the team leading the New Space movement in Europe!
We are seeking a handsâon IT Operations Specialist to support the dayâtoâday IT needs of our UK launch site. You will maintain reliable network infrastructure, manage onâsite servers, and provide responsive support to engineers, technicians, and operational staff during missionâcritical activities. This position works in close coordination with IT leadership and engineering teams at HQ, ensuring alignment with companyâwide standards, architecture, and processes. The role requires someone comfortable working in remote field environments with a high degree of independence. It follows a 19 days on, 9 days off schedule.
Your Tasks
- Provide onâsite IT support to all launch site personnel, including troubleshooting hardware, software, and connectivity issues.
- Maintain and support endâuser devices (Windows and/or Linux), peripherals, and workstations.
- Operate effectively in a remote field environment, ensuring stable IT operations during onâsite campaigns.
- Collaborate closely with HQ IT staff to implement policies, configurations, and support procedures.
- Monitor, maintain, and troubleshoot Layer 2/3 network infrastructure, including switches, access points, and routing.
- Support secure connectivity between the launch site and other company locations.
- Ensure IT Systems and network availability during testing and launch operations.
- Manage onâsite server environments, including system updates, backups, monitoring, and performance tuning.
- Support virtualization platforms (Proxmox, VMware, or equivalent).
- Maintain directory services, authentication, and access control (Active Directory or similar).
- Implement system standards and configurations defined by HQ.
- Implement and document standard operating procedures, troubleshooting guides, and configuration records.
- Support installation, upgrades, and maintenance of IT infrastructure components.
- Act as the onâsite IT point of contact while escalating issues to HQ when needed.
Your Qualifications
- At least 3 years of relevant experience in IT operations, system administration, or technical support, ideally in fastâpaced engineering, industrial, or missionâcritical environments.
- Experience working in remote or fieldâbased locations is required.
- Strong knowledge of:
- Networking (Layer 2/3, routing, switching, WiâFi)
- Server administration (Windows or Linux)
- Endâuser support and device troubleshooting
- Experience with virtualization platforms (Proxmox/VMware) is a plus.
- Good understanding of IT security fundamentals.
We offer
- Atmosphere: Experience life in an international & dynamic New Space startâup
- Flexibility: Fit your working schedule to your needs with flexible working hours
- Home Office: Fullâtime employees benefit from 1 day per week home office
- Health: Sweat, stretch or squat it out with WellPass, a training app which connects you to thousands of gyms and studios
- Paid Time Off: 30 days annual leave and special leave days
- RFA Family: Join our regular company and team events and become part of the RFA family
- Parking: Free parking for your car and your bike
This is the perfect opportunity to take on an exciting new challenge and be part of the leading private company in the new European space race. You will get to work with over 300 employees from more than 44 countries and have the opportunity to accelerate your professional and personal development.
Ready to make history with us? Apply now! We look forward to receiving your application in German or English.
IT Operations Specialist - UK Launch Site (m/f/d) in London employer: Rocket Factory Augsburg
Contact Detail:
Rocket Factory Augsburg Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land IT Operations Specialist - UK Launch Site (m/f/d) in London
â¨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those at Rocket Factory Augsburg. Use LinkedIn to connect with current employees and ask them about their experiences. A personal touch can make all the difference!
â¨Tip Number 2
Prepare for the interview by understanding the companyâs mission and values. Familiarise yourself with their projects and how your skills as an IT Operations Specialist can contribute to their goals. Show them youâre not just another candidate, but someone who truly cares about their mission.
â¨Tip Number 3
Practice your technical skills! Be ready to demonstrate your knowledge of networking, server administration, and troubleshooting during the interview. You might even get some hands-on tests, so brush up on those practical skills.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre serious about joining the RFA family and being part of the New Space movement!
We think you need these skills to ace IT Operations Specialist - UK Launch Site (m/f/d) in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the IT Operations Specialist role. Highlight your relevant experience in IT operations, system administration, and any hands-on work you've done in remote environments. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Rocket Factory Augsburg and how you can contribute to our goal of revolutionising space services. Keep it engaging and personal â we love a good story!
Showcase Your Technical Skills: Be sure to mention your technical skills clearly, especially in networking, server administration, and end-user support. If you've worked with virtualization platforms like Proxmox or VMware, let us know! Weâre looking for someone who can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you donât miss out on any important updates. Plus, itâs super easy!
How to prepare for a job interview at Rocket Factory Augsburg
â¨Know Your Tech Inside Out
Make sure you brush up on your knowledge of networking, server administration, and end-user support. Be ready to discuss specific technologies you've worked with, especially Layer 2/3 networking and virtualization platforms like Proxmox or VMware.
â¨Show Your Problem-Solving Skills
Prepare to share examples of how you've tackled IT issues in fast-paced environments. Think of scenarios where you had to troubleshoot hardware or software problems under pressure, as this role will require quick thinking and effective solutions.
â¨Demonstrate Your Independence
Since the job involves working in remote field environments, highlight your ability to work independently. Share experiences where you successfully managed IT operations without constant supervision, showcasing your proactive approach.
â¨Align with Company Culture
Research Rocket Factory Augsburg's mission and values. Be ready to explain how your personal goals align with their vision of revolutionising space services. Showing enthusiasm for their New Space movement can set you apart from other candidates.
