At a Glance
- Tasks: Lead shifts, support team operations, and deliver excellent customer service.
- Company: Join The Reject Shop, part of global retail leader Dollarama.
- Benefits: Ongoing training, guaranteed hours, team discounts, and instant pay access.
- Other info: Dynamic environment with a clear pathway to future leadership roles.
- Why this job: Kickstart your retail management journey with growth opportunities and hands-on experience.
- Qualifications: Retail experience preferred; strong communication and teamwork skills required.
The predicted salary is between 12 - 15 € per hour.
You’ve seen the headlines. You’ve heard the hype. The Reject Shop is now part of global retail leader Dollarama, and we’re preparing for a major transformation in 2026. With store conversions and a refreshed customer experience ahead, our store teams play an important role in delivering everyday value to customers. We’re looking for a Part Time Team Leader to support our store teams and regularly step into a leadership role. In this position, you’ll lead shifts more frequently, support day-to-day store operations, and guide team members to deliver great customer experiences — particularly during periods when a Store Manager or Assistant Store Manager is not in-store. This role is well suited to someone on a pathway toward retail management, with the potential and motivation to grow into future leadership roles. Training and development will be provided to support you in building your leadership capability.
What you’ll be doing:
- Leading shifts and supporting the smooth operation of the store
- Supporting and guiding team members to follow store operational and safety processes
- Acting as a point of contact for the team when management is not present
- Assisting customers and delivering friendly, helpful service
- Operating registers and handling transactions
- Stocking shelves and maintaining store presentation
- Supporting day-to-day store operations and priorities
What you’ll bring:
- Previous retail experience and exposure to team leadership (preferred)
- A reliable and confident approach to work
- Ability to support, guide and influence team members on shift
- Strong communication and teamwork skills
- Ability to work on your feet for extended periods
- Ability to lift and move stock up to 16kg and use ladders safely
- Availability to work across weekdays, weekends and peak trade periods based on store requirements
Training will be provided to support you in the Team Leader role.
What we offer:
- Ongoing training and development to build your leadership and management capability
- A clear pathway toward future leadership and management opportunities
- A part-time roster with guaranteed hours, plus the opportunity to work additional hours if you choose
- Team Member discount for you and an immediate family member
- Instant access to your pay with Humanforce
- Thrive Employee Assistance Program (EAP) with free, confidential support
Ready to take the next step in your retail leadership journey? Apply now and join The Reject Shop team.
Please note: Due to the high volume of applications we receive, only candidates who meet the role criteria will be contacted. All unsuccessful applicants will be notified via email.
Retail Part Time Team Leader - Rockdale employer: Rockdale
The Reject Shop, now part of the global retail leader Dollarama, offers an exciting opportunity for growth and development in a dynamic retail environment. As a Part Time Team Leader in Rockdale, you'll benefit from ongoing training, a clear pathway to future leadership roles, and a supportive work culture that values teamwork and customer service. With guaranteed hours and additional flexibility, plus employee discounts and access to confidential support services, The Reject Shop is committed to fostering a rewarding and meaningful career for its team members.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Part Time Team Leader - Rockdale
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Reject Shop and Dollarama. Understanding their values and recent changes will help you connect with the team and show that you're genuinely interested in being part of their transformation.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past retail experience where you've led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your capability and confidence.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. This not only makes a great first impression but also shows that you understand the importance of presentation in retail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at The Reject Shop.
We think you need these skills to ace Retail Part Time Team Leader - Rockdale
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Team Leader role. Highlight your previous retail experience and any leadership skills you have. We want to see how you can support our store teams!
Show Your Personality:Don’t be afraid to let your personality shine through in your application. We’re looking for someone who can deliver great customer experiences, so a friendly tone can go a long way in your written application.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your relevant experience and skills. We appreciate straightforwardness!
Apply Through Our Website:Make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Rockdale
✨Know the Company Inside Out
Before your interview, make sure you research The Reject Shop and its recent transformation under Dollarama. Understanding their values, mission, and the changes they’re implementing will show your genuine interest and help you align your answers with their goals.
✨Showcase Your Leadership Skills
Since this role involves stepping into a leadership position, be prepared to discuss your previous retail experience and how you've successfully guided team members in the past. Use specific examples to illustrate your ability to support and influence others, especially during busy periods.
✨Demonstrate Customer Service Excellence
As a Part Time Team Leader, delivering great customer experiences is key. Think of times when you went above and beyond for a customer and be ready to share those stories. Highlight your friendly and helpful approach, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the team dynamics, training opportunities, and what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
