At a Glance
- Tasks: Support daily operations and provide admin assistance in a caring environment.
- Company: Rockdale House, a highly regarded care home in Sevenoaks.
- Benefits: Competitive pay, employee support programme, and free DBS check.
- Other info: Flexible hours with opportunities for personal growth in a supportive team.
- Why this job: Make a positive impact on residents' lives while gaining valuable experience.
- Qualifications: Good communication skills and MS Office proficiency required.
The predicted salary is between 30000 - 32000 £ per year.
Rockdale House in Sevenoaks provides excellent care for their residents in its 50 bed Residential and Nursing Home, set in beautiful surroundings and located in the centre of Sevenoaks. We are looking for a friendly and enthusiastic BANK Receptionist to join our team to assist with supporting the day to day operation and provide administrative support to the Administration and Admissions Lead.
You will need good communication skills both written and verbal, have a good telephone manner, be able to provide excellent customer service to both internal and external customers and have a genuine desire to make a positive contribution to the lives of Rockdale’s residents. Previous experience in a care setting and good MS Office skills are essential.
Hours of work: Week day – 9am – 5pm and Weekend – 9am – 3pm (Variable due to BANK terms and conditions)
Pay rate: £14.82 (basic) and £16.03 (enhanced)
We offer:
- Employee Assistant Programme (EAP)
- Unlimited access to our Refer a Friend Scheme
- Free DBS check
If this sounds like a job for you, and you are interested in applying for this vacancy please submit your application via our website www.rockdale.org.uk. Successful applicants will be offered the role subject to a satisfactory enhanced DBS check and the taking up and verification of references.
We are an equal opportunities employer and welcome applications from all sections of the community. Under the Equality Act 2010 we ask the following to ensure we can facilitate any applicants who may have a disability within the meaning of the Act. Information provided will be kept confidential. If you are registered disabled, please inform us of any special adaptations that we may need to consider regarding either an interview or the work required in the post.
BANK House Receptionist in Sevenoaks employer: Rockdale Housing
Rockdale House in Sevenoaks is an exceptional employer, offering a supportive and friendly work environment where your contributions truly matter. With a focus on employee well-being, we provide access to an Employee Assistance Programme, a generous Refer a Friend Scheme, and opportunities for personal growth within our esteemed care setting. Join us in making a positive impact on the lives of our residents while enjoying the beautiful surroundings of Sevenoaks.
StudySmarter Expert Advice🤫
We think this is how you could land BANK House Receptionist in Sevenoaks
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rockdale House. Understand their values and what makes them special in the community. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since you'll be the friendly face at the reception, it’s crucial to demonstrate excellent verbal and written communication. Try role-playing with a friend or family member to get comfortable with common questions.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you provided great service. Be ready to share these stories during your interview to highlight your ability to connect with both residents and visitors.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes directly to us. Plus, it shows you’re proactive and keen to join the Rockdale team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace BANK House Receptionist in Sevenoaks
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and enthusiastic nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter.
Tailor Your Experience:Make sure to highlight any previous experience in care settings or customer service roles. We’re looking for someone who can provide excellent support, so connect your skills directly to what we need!
Be Clear and Concise:Keep your application straightforward and to the point. Good communication is key, so make sure your written skills come across clearly. Avoid jargon and keep it simple!
Apply Through Our Website:Don’t forget to submit your application via our website at www.rockdale.org.uk. It’s the best way for us to receive your details and get the ball rolling on your application!
How to prepare for a job interview at Rockdale Housing
✨Know the Company
Before your interview, take some time to research Rockdale House. Understand their values, mission, and the kind of care they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a BANK Receptionist, you'll need to demonstrate excellent communication skills. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled customer service situations in the past.
✨Highlight Relevant Experience
If you have previous experience in a care setting, make sure to bring it up during the interview. Discuss specific instances where you made a positive impact on residents or improved processes. This will help the interviewers see how you can contribute to their team.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, the team, or the company culture. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether this job is right for you.
