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- Tasks: Lead gas servicing and compliance contracts in social housing across Essex.
- Company: Join a reputable organisation dedicated to social housing excellence.
- Benefits: Enjoy a competitive salary, pension scheme, and 28 days annual leave.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: Must be a qualified Domestic Gas Engineer with Area Manager experience.
- Other info: Great opportunities for professional growth and employee support.
The predicted salary is between 36000 - 60000 £ per year.
An experienced Area Manager is required to oversee gas servicing and compliance contracts within the social housing sector across Essex. This role involves contract management, customer service leadership, compliance oversight, and team management, ensuring high performance across all operational and customer-facing areas.
Key Responsibilities:
- Manage gas servicing programmes and maintain 100% compliance
- Act as the main point of contact for clients and attend contract meetings
- Oversee customer service, including complaint resolution
- Manage invoicing, chargeable works, and contract performance
- Support recruitment, probation management, and employee relations
- Monitor fleet standards, parts usage, and procurement processes
Requirements:
- Qualified Domestic Gas Engineer with current ACS
- Previous Area Manager experience (social housing or construction preferred)
- Strong customer service and stakeholder management skills
- Proficient in MS Office (Outlook & Excel)
- Excellent communication and organisational skills
What's on Offer:
- Competitive salary
- Pension scheme and life assurance
- 28 days annual leave (including bank holidays), rising with service
- Enhanced family-friendly policies
- Retail discounts, virtual GP access, EAP, Bike to Work, and salary sacrifice schemes
Area Manager - Gas in Maidstone employer: Rock
Contact Detail:
Rock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager - Gas in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the gas servicing and social housing sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Area Manager role.
✨Tip Number 2
Prepare for those interviews by brushing up on your compliance knowledge and customer service strategies. We want you to showcase your experience in managing contracts and leading teams effectively. Practice makes perfect!
✨Tip Number 3
Don’t forget to highlight your achievements in previous roles. We’re talking about specific examples of how you’ve maintained compliance or improved customer satisfaction. Numbers and results speak volumes!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team in making a difference in the social housing sector.
We think you need these skills to ace Area Manager - Gas in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in gas servicing and compliance, especially within the social housing sector. We want to see how your skills align with the key responsibilities listed in the job description.
Showcase Your Leadership Skills: As an Area Manager, you'll be leading teams and managing customer service. Use your application to demonstrate your previous successes in team management and how you've resolved customer complaints effectively.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and directly related to the role. Avoid jargon unless it's relevant to the gas industry.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Rock
✨Know Your Stuff
Make sure you brush up on your knowledge of gas servicing and compliance, especially within the social housing sector. Familiarise yourself with relevant regulations and standards, as well as any recent changes in legislation that might affect the role.
✨Showcase Your Leadership Skills
As an Area Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams, resolved conflicts, and improved customer service in previous roles. Be ready to discuss your approach to motivating staff and ensuring high performance.
✨Be Client-Focused
Since you'll be the main point of contact for clients, it's crucial to highlight your customer service skills. Think of specific instances where you've gone above and beyond to resolve complaints or enhance client relationships. This will show that you understand the importance of stakeholder management.
✨Get Organised
With responsibilities like invoicing and contract performance, organisation is key. Bring along examples of how you've effectively managed multiple tasks and projects simultaneously. Mention your proficiency in MS Office, particularly Excel, to demonstrate your ability to handle data and reporting efficiently.
