MSP Service Desk Operations Lead — Automation & AI in London

ROCK is seeking a Service Operations Manager to lead and transform its service desk operations in the United Kingdom. You will be responsible for overseeing three service functions, enhancing client experience, and driving continuous improvement in service delivery. The ideal candidate will possess strong technical knowledge, proven leadership abilities, and extensive experience with service desk management. This role offers the chance to shape exemplary operations while building a high-performance culture focused on client satisfaction and operational excellence.#J-18808-Ljbffr