Principal Solutions Consultant in Hampshire

We are looking for a commercially driven Presales Consultant to join our growing Managed Services business, supporting Mid-Market and Enterprise customers. This is a customer-facing consultancy role where success is measured not simply by technical expertise, but by the ability to understand customers, uncover their business challenges and develop solutions that genuinely meet their needs. We are looking for someone who can engage confidently with stakeholders at every level, build trusted relationships and create tailored service offerings rather than relying on standard solutions or vendor-led designs. Working closely with Sales, Service Delivery and Professional Services, you will translate business requirements into commercially viable managed service solutions that are technically robust, operationally supportable and aligned with our long-term service strategy. You will be equally comfortable discussing networking architecture with technical teams as you are explaining business outcomes and value to senior decision makers. A strong networking and infrastructure background is essential, alongside a genuine desire to continue developing your expertise across cloud technologies, automation and AI-enabled infrastructure. The Opportunity This role offers the opportunity to influence both customers and our own service portfolio. You'll become a trusted advisor throughout the sales process, taking ownership of technical discovery, understanding what customers are trying to achieve and designing solutions that solve business problems rather than simply responding to a specification. We're looking for someone who enjoys getting under the skin of a customer's environment, can quickly identify opportunities for improvement and has the commercial awareness to recommend services that deliver long-term value for both the customer and the business. The ability to read a customer, adapt your approach and communicate with credibility is just as important as technical knowledge. Key Responsibilities You will lead technical discovery workshops and customer engagements, developing a clear understanding of each organisation's objectives, operational challenges and future ambitions. Rather than producing standard proposals, you'll create tailored managed service solutions that reflect each customer's unique environment and commercial priorities. Working alongside Account Managers, you'll support the entire sales lifecycle, from initial customer meetings through to solution presentations, technical validation, commercial proposals and successful handover into delivery. You'll ensure every solution is practical, supportable and designed with long-term managed services in mind. The role also involves producing solution documentation including High-Level Designs, Low-Level Designs, Statements of Work and implementation scopes, while working closely with Service Delivery to ensure solutions can be effectively transitioned into ongoing support. You'll maintain strong relationships with key technology vendors and remain up to date with emerging technologies, particularly across networking, cloud infrastructure, automation and AI, helping shape future service offerings for our customers. Technical Experience Enterprise networking including Routing