Account Manager

This role sits within Secure Advance, our cyber security practice, operating under ROCK as we evolve towards a full Managed Security Service Provider (MSSP). You will join at an important stage of growth. This is not a maintenance role. It is a new-business focused position where you help shape how Secure Advance goes to market. We are building something meaningful: a modern, SOC-backed managed security offering designed for mid-market organisations that need clarity, not complexity.

What you will be doing:

• You will own the full new-business journey for ROCK Secure.
• Identifying and winning new customer logos across mid-market sectors.
• Running structured discovery conversations that challenge how prospects think about cyber risk.
• Positioning Secure Advance as a long-term managed solution, not a one-off product.
• Managing opportunities from first contact through Rapid Assessment (proof of concept) and into contract.
• Building and maintaining a minimum 3x weighted pipeline to support consistent performance.
• Delivering against monthly and quarterly GP/revenue targets.
• Executing high-quality outbound activity across phone, LinkedIn and email (circa 50 meaningful touches per day).
• Working closely with Pre-Sales to deliver demonstrations and technical validation.
• Collaborating with marketing on ABM campaigns and warmed-up inbound opportunities.
• Accurately forecasting, updating HubSpot, and managing your pipeline with discipline.
• Developing a personal reputation as a trusted cyber security advisor, not just a salesperson.

You will be measured on outcomes, not noise:

• Consistent revenue delivery.
• Healthy pipeline coverage.
• Conversion of Rapid Assessments into managed service customers.
• Professional engagement with prospects at C-suite and operational level.

Your first 90 days will focus on product mastery, building pipeline, running your first Activations, and closing your initial Secure Advance contracts. Longer term, strong performers typically progress into Senior Account Management or leadership roles within 18–24 months.

What you won’t be doing:

• Sitting on an existing account base waiting for renewals.
• Selling purely on price or pushing licences without context.
• Reading scripts or running shallow call-centre style outreach.
• Working without support; you will have access to Pre-Sales/technology manager, marketing and tooling.
• Avoiding responsibility for your own pipeline and results.
• Operating in a rigid, overly corporate sales environment.

This is not passive sales. It requires ownership, curiosity and the confidence to lead conversations about risk and business impact.

Who you are:

• You are commercially driven, thoughtful, and comfortable operating in ambiguity.
• At least 3 years’ experience in B2B sales (technology or cybersecurity preferred).
• A proven ability to manage a full sales cycle, from prospecting to close.
• Confidence speaking with senior stakeholders and translating technical risk into business outcomes.
• A structured approach to outbound activity that balances persistence with personalisation.
• A mindset focused on value, not volume.
• Comfortable challenging prospects respectfully when assumptions are wrong.
• Resilient and consistent, even when deals take time.
• Organised with your pipeline and realistic with forecasts.
• Motivated by building something, not just hitting a number.
• Collaborative with technical and marketing teams.
• Open to learning and improving your craft.

You do not need to be a cyber expert on day one. You do need the ability to learn quickly and communicate clearly.

What we provide:

• Clear commission structure with transparent targets.
• Modern sales tooling including HubSpot, Halo PSA, Cognism, Lead Forensics.
• Direct access to Pre-Sales Consultants.
• Marketing-led ABM campaigns and warmed opportunities.
• Ongoing training and development budget.
• Performance incentives including quarterly rewards and annual top achiever trips.
• A supportive, growth-focused culture.

If interested please apply via the link or reach out to Jack with any questions that you may have.