HR Officer in Edinburgh

Contract: 35 hours per week

Location: Edinburgh office (office based)

Salary: £27,928

Mission Statement

Our long-term vision is to end youth homelessness. Our more immediate mission is to ensure that every young person in Scotland has access to expert youth specific services to assist them to avoid, resolve and move on from homelessness, making it rare, brief, and non-recurring.

Context

At Rock Trust, our people are our greatest asset. As the organisation grows, we are introducing a HR Officer role to ensure our staff have continued access to excellent HR support, including recruitment, on-boarding, induction, Learning and development and talent management. Working with the People and Business Support Manager and colleagues across the organisation, you will deliver all aspects of people support, management and development. This is a role that would be ideal for an aspiring HR Manager looking to develop their HR career working with an experienced CIPD qualified People Manager, and in an organisation that, although growing, is small enough to offer experience across the full range of HR practice. Some previous HR experience is essential.

Key Competencies

• Working as part of a small team.
• Confidentiality.
• Reliability.
• Professionalism.
• Proactivity.

Reporting to

People and Business Support Manager

Key Responsibilities

HR support

• Lead on the delivery of our processes for recruitment, induction, reporting, minute taking, performance management, onboarding and offboarding for employees, students and volunteers.
• Work with the People & Business Support Manager to create and implement organisational policies, creating processes, toolkits, and guidance for staff.
• Support the People and Business Support Manager on the implementation and operation of our Talent Development Programme.
• First point of contact for / triage of HR queries.
• Work to maintain Rock Trust standards, including but not limited to Investors in People, Investors in Volunteers and our LGBT Chartermark.
• Act as lead officer in the use and management of BreatheHR.
• Co-ordinate core training and liaise with external training providers and support implementation of our Learning and Development strategy.
• Take overall responsibility for delivery of general reception duties, including answering phones, welcoming visitors, handling enquiries and ensuring cover for the receptionist/administrator in their absence.

Strategic Development

• Work with the People and Business Support Manager and Senior Management Team to lead practice and policy implementation.
• Deploy assigned resources towards defined objectives and within defined limits, to ensure operational and cost efficiency of Rock Trust’s training programmes.
• Provide input into the resource planning process to help ensure that finances are appropriately and efficiently monitored.
• To be the main point of contact for internal staff core training.

Leadership and Development

• Provide effective and professional leadership, supporting and promoting the activities of Rock Trust and contributing significantly to building a high performing organisation.
• Provide visible leadership and motivate staff to ensure that delegated responsibilities are achieved, and effective communication maintained.
• Nurture a culture of Respect, Safety, Positivity and Fairness, that allows our colleagues to thrive, take appropriate risks and learn from mistakes.
• Identify and make recommendations for improvements and contribute to the continuous operational improvement of the organisation.
• Provide supervision and guidance to administrative staff, volunteers or consultants as and when required.

Other

• To act in accordance with Rock Trust values.
• Support with reception-based tasks, where required.
• To undertake other duties in line with the role as required.

This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the Rock Trust at any time after discussion with the post holder.

Person Specification

Essential

• Relevant qualification at SCQF level 7 or above, such as: HNC/HND Human Resource Management or equivalent rated CIPD qualification Plus; Minimum of two years’ experience working in a HR related role.
• Experience working with confidential information.
• Line Management experience.
• Experience in taking formal minutes.
• Highly proficient in Office 365, especially Teams, Sharepoint, Forms, Power Automate.
• Highly organised and methodical approach to work, with strong planning, organisational skills, and the ability to work independently.
• Excellent communicator, including verbal, listening and written; with attention to detail.
• Self-starter with a “hit the ground running” attitude and have the ability to context switch in a constantly changing environment.
• Experience handling complex calls, emails and interactions with vulnerable and distressed clients.
• Experience of using technology and cloud-based HR Technology, with a willingness and ability to learn new IT systems, software and apps.
• Knowledge and awareness of GDPR.
• Creative approach with a passion for problem-solving and pursuing innovative ideas and initiatives.
• The willingness and ability to travel and adapt to changing work locations as necessary; access to suitable transport are required.

Desirable

• Experience in preparing reports to support decision making.