Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with residents, conduct home assessments, and book water-saving installations.
- Company: Join a dedicated team focused on community impact and sustainability.
- Benefits: Mileage allowance, flexible working hours, and the chance to make a difference.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Be the face of change in your community while enjoying outdoor work.
- Qualifications: 2 years of customer-facing experience and a full UK driving licence required.
The predicted salary is between 25000 - 32000 £ per year.
We're looking for a confident and outgoing individual to join the Water team as a Tenant Engagement Officer. This is a fully field-based role, perfect for someone with experience in tenant liaison, accompanied viewings, property inspections, or similar customer-facing roles. You'll be engaging directly with residents at their homes, explaining a free water-saving upgrade, and carrying out simple indoor assessments to book installations. If you enjoy being out on the road, talking to people, and making a difference in your community, this could be a great fit for you.
Duties:
- Appointment Booking
- Resident Engagement
- Internal Home Surveys
- CRM and Reporting
- Compliance and Safety
- Team Collaboration
Requirements / Demonstrable Experience:
- Minimum 2 years of customer-facing experience
- Ideally in roles such as tenant liaison, estate/letting agency, accompanied viewings, or similar field-based positions
- Full UK driving license
- A clean license is preferred, and the role involves regular travel within a defined area
- Access to a personal vehicle with business use insurance
- Essential for fieldwork (mileage allowance provided)
- Clear DBS check (Disclosure and Barring Service)
- Required due to the nature of working in residential homes
- Basic IT skills
If you feel like you would be a good fit for this job please apply today.
Water-Saving Field Outreach Officer employer: Rock Recruitment
Contact Detail:
Rock Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water-Saving Field Outreach Officer
✨Tip Number 1
Get to know the company and its mission! Before your interview, do a bit of research on their water-saving initiatives. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with residents, think of some scenarios where you might need to explain the benefits of water-saving upgrades. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past roles that highlight your customer-facing skills. Whether it’s handling tricky situations or booking appointments, having these stories at the ready will impress your interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Water-Saving Field Outreach Officer
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share experiences that highlight your confidence and outgoing nature, especially in customer-facing roles.
Tailor Your Experience: Make sure to connect your past experiences directly to the role. If you've done tenant liaison or similar work, mention specific examples that demonstrate your skills in resident engagement and property inspections. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the Water team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at Rock Recruitment
✨Know Your Stuff
Make sure you understand the role of a Water-Saving Field Outreach Officer inside out. Familiarise yourself with water-saving upgrades and how they benefit residents. This will help you answer questions confidently and show your genuine interest in making a difference.
✨Show Off Your People Skills
Since this role is all about engaging with residents, be ready to demonstrate your customer-facing experience. Think of examples from your past roles where you've successfully interacted with clients or tenants. Highlight your communication skills and ability to build rapport.
✨Prepare for Field Scenarios
Expect questions about how you'd handle various situations in the field. Practice responses to scenarios like dealing with difficult residents or conducting home surveys. This will show that you're not just a talker but also a doer who can think on their feet.
✨Dress for Success
Even though this is a field-based role, first impressions matter. Dress smartly and appropriately for the interview. It shows respect for the interviewers and indicates that you take the role seriously, even if you'll be out and about most of the time.