At a Glance
- Tasks: Engage with residents, explain water-saving upgrades, and conduct home assessments.
- Company: Join a dedicated team making a difference in the community.
- Benefits: Mileage allowance, flexible hours, and the chance to work outdoors.
- Other info: Dynamic role with opportunities to make a real impact in your community.
- Why this job: Perfect for outgoing individuals who love meeting new people and driving.
- Qualifications: 2 years of customer-facing experience and a full UK driving licence required.
Location: Ashford - Kent
Overview
- We’re looking for a confident and outgoing individual to join the Water team as a Tenant Engagement Officer. This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied viewings, property inspections, or similar customer facing roles.
- You’ll be engaging directly with residents at their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book installations.
- If you enjoy being out on the road, talking to people, and making a difference in your community, this could be a great fit for you.
Duties
- Appointment Booking
- Resident Engagement
- Internal Home Surveys
- CRM and Reporting
- Compliance and Safety
- Team Collaboration
Requirements / Demonstrable Experience
- Minimum 2 years of customer-facing experience
- Ideally in roles such as tenant liaison, estate/letting agency, accompanied viewings, or similar field-based positions
- Full UK driving license
- A clean license is preferred, and the role involves regular travel within a defined area
- Access to a personal vehicle with business use insurance
- Essential for fieldwork (mileage allowance provided)
- Clear DBS check (Disclosure and Barring Service)
- Required due to the nature of working in residential homes
- Basic IT skills
If you feel like you would be a good fit for this job please apply today.
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