At a Glance
- Tasks: Engage with potential clients and book meetings for our sales team.
- Company: Join a dynamic company focused on innovative sales strategies.
- Benefits: Enjoy paid time off, enhanced parental leave, and wellness support.
- Other info: Great opportunities for growth into Account Management roles.
- Why this job: Kickstart your sales career and make a real impact from day one.
- Qualifications: 1-3 years in B2B sales or lead generation, strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
You are commercially curious, organised and comfortable starting conversations with new people. Ideally, you bring:
- 1–3 years’ experience in B2B sales development, outbound prospecting or lead generation
- Confidence speaking with business stakeholders over phone and video
- A structured approach to outreach and follow-up
- Experience using CRM systems (HubSpot preferred)
- Strong written and verbal communication skills
- The ability to balance activity with quality
- Resilient and consistent in outbound work
- Comfortable handling objections professionally
- Detail-oriented with CRM and lead management
- Motivated by learning and progression in sales
- Collaborative with Marketing and Account Managers
- Open to coaching and feedback
What you'll be doing:
- You will co-ordinate the top of funnel for ROCK’s new business team. That means:
- Identifying and engaging target organisations across defined SME sectors
- Executing structured outbound activity across phone, LinkedIn and email
- Booking qualified discovery meetings for Account Managers
- Researching prospects to personalise outreach and improve response rates
- Handling inbound enquiries and qualifying leads against agreed criteria
- Managing prospect records, activities and lead stages in HubSpot with strict discipline
- Building and nurturing early-stage pipeline through consistent follow-up and engagement
- Supporting Account Managers with account insight, contact mapping and warm handovers
- Working closely with marketing on campaigns, ABM activity and outbound follow-ups
- Maintaining clean CRM data and accurate reporting
- Feeding back common objections, messaging effectiveness and market trends
You are the first commercial touchpoint for many prospects. Your conversations set the tone for the entire sales journey. You will be measured by outcomes, not noise:
- Volume and quality of meetings booked
- Conversion of meetings into qualified New Business opportunities
- Speed to lead on inbound enquiries
- CRM accuracy and activity consistency
- Contribution to overall pipeline coverage
Your first 90 days will focus on understanding ROCK’s MSP services, mastering outbound messaging, building initial pipeline and consistently booking meetings. Longer term, strong performers typically progress into Account Management roles within 12–24 months.
What you won’t be doing:
- Waiting passively for inbound leads
- Reading rigid scripts or running call‑centre style outreach
- Booking unqualified meetings just to hit activity numbers
- Working without structure, coaching, or support
- Avoiding responsibility for lead quality or CRM hygiene
- Operating in a rigid, overly corporate environment
You do not need deep technical knowledge on day one. You do need curiosity, pace and clear communication.
We pride ourselves in offering our employees the best benefits. Take a look at some of the benefits we offer:
- Holidays: Celebrate family moments with paid time off for children's events.
- Embrace the journey into parenthood with enhanced maternity, paternity, and adoption pay.
- Make a difference with paid volunteer days.
- Sickness: Take care of yourself with our enhanced sick pay scheme.
- Training: Invest in yourself with paid leave for training.
- Nurture your well‑being with our annual well‑being allowance.
- Referral program: Strengthen our team through the Employee Referral Program.
- Assistance program: Connect with support through the Employee Assistance Programme.
Account Manager (Outbound) in Bridgend employer: ROCK Professional Services
At ROCK, we pride ourselves on being an excellent employer that fosters a collaborative and supportive work culture. Our Account Managers benefit from structured training and clear pathways for progression, with opportunities to advance into Account Management roles within 12–24 months. Located in a vibrant area, we offer a range of benefits including enhanced family leave, paid volunteer days, and a well-being allowance, ensuring our employees feel valued and motivated in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Outbound) in Bridgend
✨Tip Number 1
Get to know the company inside out! Research ROCK’s MSP services and understand their target sectors. This will help you tailor your conversations and show genuine interest when you reach out.
✨Tip Number 2
Practice makes perfect! Role-play common scenarios with a friend or colleague to get comfortable handling objections. The more you practice, the more confident you'll be when speaking with business stakeholders.
✨Tip Number 3
Leverage LinkedIn for outreach! Connect with potential leads and engage with their content. A personalised message can go a long way in making a great first impression.
✨Tip Number 4
Stay organised with your CRM! Make sure to keep your records up to date and follow up consistently. This not only helps you manage your leads better but also shows your commitment to quality over quantity.
We think you need these skills to ace Account Manager (Outbound) in Bridgend
Some tips for your application 🫡
Show Your Curiosity:We want to see your commercial curiosity shine through in your application. Share examples of how you've engaged with new prospects or tackled challenges in B2B sales. This will show us you're not just ticking boxes but genuinely interested in the role.
Be Organised and Structured:When writing your application, demonstrate your organised approach. Use clear headings, bullet points, and a logical flow to make it easy for us to read. Highlight your experience with CRM systems like HubSpot to show you can manage leads effectively.
Communicate Clearly:Strong written communication is key for this role. Make sure your application is free from typos and flows well. Use concise language to convey your thoughts, and don’t shy away from showcasing your personality – we love a bit of flair!
Tailor Your Application:Take the time to personalise your application for us at StudySmarter. Reference specific aspects of the job description and explain how your skills align with what we're looking for. This shows us you’ve done your homework and are genuinely excited about the opportunity.
How to prepare for a job interview at ROCK Professional Services
✨Know Your Stuff
Before the interview, dive deep into understanding ROCK’s MSP services and the specifics of the Account Manager role. Familiarise yourself with B2B sales development and outbound prospecting techniques. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Practice Makes Perfect
Since you'll be engaging with business stakeholders, practice your communication skills. Role-play common scenarios, especially handling objections. This will prepare you for real conversations and demonstrate your resilience and professionalism during the interview.
✨Show Off Your Organisational Skills
Be ready to discuss how you manage your outreach and follow-up activities. Bring examples of how you've used CRM systems like HubSpot to maintain accurate records and ensure lead quality. This will highlight your detail-oriented nature and structured approach, which are key for this role.
✨Be Curious and Open to Feedback
During the interview, express your motivation for learning and progression in sales. Share examples of how you've embraced coaching and feedback in the past. This will resonate well with the company culture and show that you're a collaborative team player.
