At a Glance
- Tasks: Engage with potential clients and book meetings for our sales team.
- Company: Join a dynamic team at ROCK, where your voice matters.
- Benefits: Enjoy paid time off, enhanced family leave, and wellness support.
- Other info: Great opportunities for growth into Account Management within 12-24 months.
- Why this job: Kickstart your sales career and make an impact from day one.
- Qualifications: 1-3 years in B2B sales, strong communication skills, and CRM experience.
The predicted salary is between 30000 - 40000 € per year.
You are commercially curious, organised and comfortable starting conversations with new people. Ideally, you bring:
- 1–3 years’ experience in B2B sales development, outbound prospecting or lead generation
- Confidence speaking with business stakeholders over phone and video
- A structured approach to outreach and follow-up
- Experience using CRM systems (HubSpot preferred)
- Strong written and verbal communication skills
- The ability to balance activity with quality
- Resilient and consistent in outbound work
- Comfortable handling objections professionally
- Detail-oriented with CRM and lead management
- Motivated by learning and progression in sales
- Collaborative with Marketing and Account Managers
- Open to coaching and feedback
What you'll be doing:
- You will co-ordinate the top of funnel for ROCK’s new business team. That means:
- Identifying and engaging target organisations across defined SME sectors
- Executing structured outbound activity across phone, LinkedIn and email
- Booking qualified discovery meetings for Account Managers
- Researching prospects to personalise outreach and improve response rates
- Handling inbound enquiries and qualifying leads against agreed criteria
- Managing prospect records, activities and lead stages in HubSpot with strict discipline
- Building and nurturing early-stage pipeline through consistent follow-up and engagement
- Supporting Account Managers with account insight, contact mapping and warm handovers
- Working closely with marketing on campaigns, ABM activity and outbound follow-ups
- Maintaining clean CRM data and accurate reporting
- Feeding back common objections, messaging effectiveness and market trends
You are the first commercial touchpoint for many prospects. Your conversations set the tone for the entire sales journey. You will be measured by outcomes, not noise:
- Volume and quality of meetings booked
- Conversion of meetings into qualified New Business opportunities
- Speed to lead on inbound enquiries
- CRM accuracy and activity consistency
- Contribution to overall pipeline coverage
Your first 90 days will focus on understanding ROCK’s MSP services, mastering outbound messaging, building initial pipeline and consistently booking meetings. Longer term, strong performers typically progress into Account Management roles within 12–24 months.
What you won’t be doing:
- Waiting passively for inbound leads
- Reading rigid scripts or running call‑centre style outreach
- Booking unqualified meetings just to hit activity numbers
- Working without structure, coaching, or support
- Avoiding responsibility for lead quality or CRM hygiene
- Operating in a rigid, overly corporate environment
You do not need deep technical knowledge on day one. You do need curiosity, pace and clear communication.
We pride ourselves in offering our employees the best benefits. Take a look at some of the benefits we offer:
- Holidays: Celebrate family moments with paid time off for children's events.
- Embrace the journey into parenthood with enhanced maternity, paternity, and adoption pay.
- Make a difference with paid volunteer days.
- Sickness: Take care of yourself with our enhanced sick pay scheme.
- Training: Invest in yourself with paid leave for training.
- Nurture your well‑being with our annual well‑being allowance.
- Referral program: Strengthen our team through the Employee Referral Program.
- Assistance program: Connect with support through the Employee Assistance Programme.
Account Manager (Outbound) employer: ROCK Professional Services
At ROCK, we pride ourselves on being an excellent employer that fosters a collaborative and supportive work culture. Our Account Managers benefit from structured training and clear pathways for progression, with opportunities to advance into Account Management roles within 12–24 months. Located in a vibrant environment, we offer generous benefits including enhanced family leave, paid volunteer days, and a focus on employee well-being, making us an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Outbound)
✨Tip Number 1
Get comfortable with networking! Attend industry events, webinars, or even local meetups. The more people you connect with, the better your chances of landing that Account Manager role.
✨Tip Number 2
Practice your pitch! You’ll need to start conversations with potential clients, so rehearse how you introduce yourself and what you bring to the table. Confidence is key!
✨Tip Number 3
Leverage LinkedIn! Use it to research companies and their employees. Send personalised messages to decision-makers, showing your interest in their business and how you can help.
✨Tip Number 4
Don’t forget to follow up! After initial conversations, send a quick message to thank them for their time and reiterate your interest. It shows you're proactive and detail-oriented, just like we value at StudySmarter.
We think you need these skills to ace Account Manager (Outbound)
Some tips for your application 🫡
Show Your Curiosity:We want to see your commercial curiosity shine through in your application. Share examples of how you've engaged with new prospects or tackled challenges in B2B sales. This will show us you're not just ticking boxes but genuinely interested in the role.
Be Organised and Structured:When writing your application, demonstrate your organised approach. Use clear headings, bullet points, and concise language to make it easy for us to see your experience and skills. A well-structured application reflects the structured outreach we value.
Personalise Your Outreach:Just like you would personalise your outreach to prospects, do the same in your application. Tailor your CV and cover letter to highlight relevant experiences that align with our job description. It shows us you’ve done your homework and are serious about joining our team.
Keep It Professional Yet Friendly:While we love a friendly vibe, remember to maintain professionalism in your written application. Use a conversational tone but keep it polished. This balance will reflect the way you’ll communicate with business stakeholders in the role.
How to prepare for a job interview at ROCK Professional Services
✨Know Your Stuff
Before the interview, make sure you understand ROCK’s MSP services and the specifics of the Account Manager role. Research the company, its values, and recent news to show your genuine interest and commercial curiosity.
✨Practice Makes Perfect
Rehearse common interview questions related to B2B sales and outbound prospecting. Prepare examples from your past experiences that highlight your structured approach, resilience, and ability to handle objections professionally.
✨Show Off Your CRM Skills
Since experience with HubSpot is preferred, be ready to discuss how you've used CRM systems in the past. Highlight your attention to detail and how you maintain clean data and accurate reporting, as this will be crucial for the role.
✨Engage and Ask Questions
During the interview, don’t hesitate to ask insightful questions about the team dynamics, coaching opportunities, and how success is measured. This shows your motivation for learning and progression, which aligns perfectly with what they’re looking for.
