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- Tasks: Help travelers with urgent travel needs 24/7, booking and coordinating their trips.
- Company: Join a well-respected Travel Group known for its supportive work culture.
- Benefits: Enjoy 30 days of holiday, private healthcare, and exclusive employee discounts.
- Why this job: Be part of a dynamic team that values your contributions and offers flexible remote work.
- Qualifications: Must have experience as a Business Travel Consultant and be skilled in Amadeus, Galileo, or Sabre.
- Other info: Work 33 hours a week with varied shifts, including weekends and evenings.
The predicted salary is between 30000 - 42000 £ per year.
Out of Hours Business Travel Consultant This large Travel Group are looking for experienced Business Travel Consultants to join them in the role of an Out of Hours Travel Consultant role. Out of Hours Business Travel Consultant – What will I be doing? The 24/7 Travel Consultant role is a customer focused position coordinating the accurate, timely and qualitative provision of a fully comprehensive travel service 24/7. You will be delivering provision of travel services outside of core office hours including weekends and bank holidays. You will provide support to travellers in urgent or emergency travel situations. Coordinate and book all travel reservations for any customer by email, telephone, or technology products used by customers. Complete handovers to ensure a seamless customer experience. Action the Emergency Response Procedure when critical travel incidents occur. Out of Hours Business Travel Consultant – What experience do I need? A proven track record of working as a Business Travel Consultant with a wide range of business travel customers is essential You will be proficient in either Amadeus, Galileo or Sabre Out of Hours Business Travel Consultant – What else do I need to know? This is a remote working role and comprises 33 hours a week across a variety of shifts to include weekends evenings and daytimes. The company has a fabulous reputation for providing a great working environment, they are proud of the longevity their team has. They offer a range of benefits to include 30 days holiday including weekends, employee assistance program, private healthcare, pension, a range of discounts across products for all employees in the high street and beyond. JBRP1_UKTJ
Rock Pool Recruitment | Out of Hours Business Travel Consultant employer: Rock Pool Recruitment
Contact Detail:
Rock Pool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rock Pool Recruitment | Out of Hours Business Travel Consultant
✨Tip Number 1
Familiarize yourself with the specific travel technology platforms mentioned in the job description, such as Amadeus, Galileo, or Sabre. Being able to demonstrate your proficiency in these systems during the interview will set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have in handling urgent or emergency travel situations. Prepare examples of how you've successfully managed high-pressure scenarios to showcase your problem-solving skills.
✨Tip Number 3
Since this role involves working outside of core office hours, be ready to discuss your flexibility and availability during the interview. Emphasizing your willingness to work evenings, weekends, and holidays can demonstrate your commitment to the role.
✨Tip Number 4
Research the company’s reputation and culture. Be prepared to discuss why you want to work for them specifically and how you align with their values. This will show that you are genuinely interested in being part of their team.
We think you need these skills to ace Rock Pool Recruitment | Out of Hours Business Travel Consultant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a Business Travel Consultant. Detail your familiarity with Amadeus, Galileo, or Sabre, and provide examples of how you've successfully managed urgent travel situations.
Showcase Customer Service Skills: Since this role is customer-focused, illustrate your ability to provide excellent service. Share specific instances where you went above and beyond for clients, especially in high-pressure scenarios.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the listing, such as '24/7 Travel Consultant' and 'Emergency Response Procedure', to demonstrate that you understand the role's requirements.
Express Flexibility: Mention your willingness to work varied shifts, including weekends and holidays. This shows that you are adaptable and ready to meet the demands of the position.
How to prepare for a job interview at Rock Pool Recruitment
✨Show Your Customer Service Skills
Since this role is heavily customer-focused, be prepared to share specific examples of how you've successfully handled customer inquiries or emergencies in the past. Highlight your ability to remain calm under pressure and provide excellent service.
✨Demonstrate Your Technical Proficiency
Make sure to discuss your experience with Amadeus, Galileo, or Sabre during the interview. Be ready to explain how you have used these systems to coordinate travel bookings efficiently and accurately.
✨Emphasize Flexibility and Availability
This position requires working outside of core office hours, so it's important to convey your willingness to work evenings, weekends, and holidays. Share any previous experiences that demonstrate your adaptability to varied schedules.
✨Prepare for Emergency Scenarios
Since you'll be handling urgent travel situations, think about potential emergency scenarios and how you would respond. Discussing your approach to crisis management can showcase your readiness for the role.
