At a Glance
- Tasks: Help travelers with urgent travel needs 24/7, booking and coordinating their trips.
- Company: Join a well-respected Travel Group known for its supportive work culture.
- Benefits: Enjoy remote work, 30 days holiday, private healthcare, and exclusive employee discounts.
- Why this job: Be part of a dynamic team that values your contributions and offers growth opportunities.
- Qualifications: Must have experience as a Business Travel Consultant and be skilled in Amadeus, Galileo, or Sabre.
- Other info: Flexible shifts include evenings and weekends, perfect for balancing school or other commitments.
The predicted salary is between 28800 - 43200 £ per year.
Out of Hours Business Travel Consultant This large Travel Group are looking for experienced Business Travel Consultants to join them in the role of an Out of Hours Travel Consultant role. Out of Hours Business Travel Consultant – What will I be doing? The 24/7 Travel Consultant role is a customer focused position coordinating the accurate, timely and qualitative provision of a fully comprehensive travel service 24/7. You will be delivering provision of travel services outside of core office hours including weekends and bank holidays. You will provide support to travellers in urgent or emergency travel situations. Coordinate and book all travel reservations for any customer by email, telephone, or technology products used by customers. Complete handovers to ensure a seamless customer experience. Action the Emergency Response Procedure when critical travel incidents occur. Out of Hours Business Travel Consultant – What experience do I need? A proven track record of working as a Business Travel Consultant with a wide range of business travel customers is essential You will be proficient in either Amadeus, Galileo or Sabre Out of Hours Business Travel Consultant – What else do I need to know? This is a remote working role and comprises 33 hours a week across a variety of shifts to include weekends evenings and daytimes. The company has a fabulous reputation for providing a great working environment, they are proud of the longevity their team has. They offer a range of benefits to include 30 days holiday including weekends, employee assistance program, private healthcare, pension, a range of discounts across products for all employees in the high street and beyond. JBRP1_UKTJ
Out of Hours Business Travel Consultant employer: Rock Pool Recruitment
Contact Detail:
Rock Pool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out of Hours Business Travel Consultant
✨Tip Number 1
Familiarize yourself with the specific travel booking systems mentioned in the job description, such as Amadeus, Galileo, or Sabre. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview process.
✨Tip Number 2
Highlight your experience in handling urgent travel situations. Prepare examples of how you've successfully managed emergencies in the past, as this role requires quick thinking and excellent customer service skills.
✨Tip Number 3
Since this is a remote position, be ready to discuss your home office setup and how you manage your time effectively while working from home. Employers appreciate candidates who demonstrate self-discipline and organization.
✨Tip Number 4
Research the company’s culture and values. Understanding their commitment to employee well-being and customer service will help you align your answers during the interview, showing that you are a great fit for their team.
We think you need these skills to ace Out of Hours Business Travel Consultant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a Business Travel Consultant. Detail your familiarity with Amadeus, Galileo, or Sabre, and provide examples of how you've successfully managed urgent travel situations.
Showcase Customer Service Skills: Since this role is customer-focused, illustrate your ability to provide excellent service. Share specific instances where you went above and beyond for clients, especially in high-pressure scenarios.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the listing, such as '24/7 service', 'emergency response', and 'travel reservations' to demonstrate your alignment with the role.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no typos or grammatical errors, as attention to detail is crucial in the travel industry.
How to prepare for a job interview at Rock Pool Recruitment
✨Show Your Customer Service Skills
Since this role is heavily focused on customer service, be prepared to share specific examples of how you've successfully handled urgent or emergency travel situations in the past. Highlight your ability to remain calm under pressure and provide excellent support.
✨Demonstrate Your Technical Proficiency
Make sure to discuss your experience with Amadeus, Galileo, or Sabre during the interview. Be ready to explain how you have used these systems to coordinate travel reservations efficiently and accurately.
✨Emphasize Flexibility and Availability
This position requires working outside of core office hours, so it's important to express your willingness to work evenings, weekends, and holidays. Share any previous experiences where you adapted to a flexible schedule.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in critical travel incidents. Practice articulating your thought process and the steps you would take to ensure a seamless customer experience during emergencies.