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- Tasks: Help travelers 24/7 with urgent travel needs and bookings.
- Company: Join a reputable Travel Group known for its supportive work culture.
- Benefits: Enjoy 30 days of holiday, private healthcare, and exclusive discounts.
- Why this job: Be part of a dedicated team making a real impact in travel emergencies.
- Qualifications: Must have experience as a Business Travel Consultant and knowledge of Amadeus, Galileo, or Sabre.
- Other info: This is a remote role with flexible shifts, including weekends and evenings.
The predicted salary is between 28800 - 43200 £ per year.
Out of Hours Business Travel Consultant This large Travel Group are looking for experienced Business Travel Consultants to join them in the role of an Out of Hours Travel Consultant role. Out of Hours Business Travel Consultant – What will I be doing? The 24/7 Travel Consultant role is a customer focused position coordinating the accurate, timely and qualitative provision of a fully comprehensive travel service 24/7. You will be delivering provision of travel services outside of core office hours including weekends and bank holidays. You will provide support to travellers in urgent or emergency travel situations. Coordinate and book all travel reservations for any customer by email, telephone, or technology products used by customers. Complete handovers to ensure a seamless customer experience. Action the Emergency Response Procedure when critical travel incidents occur. Out of Hours Business Travel Consultant – What experience do I need? A proven track record of working as a Business Travel Consultant with a wide range of business travel customers is essential You will be proficient in either Amadeus, Galileo or Sabre Out of Hours Business Travel Consultant – What else do I need to know? This is a remote working role and comprises 33 hours a week across a variety of shifts to include weekends evenings and daytimes. The company has a fabulous reputation for providing a great working environment, they are proud of the longevity their team has. They offer a range of benefits to include 30 days holiday including weekends, employee assistance program, private healthcare, pension, a range of discounts across products for all employees in the high street and beyond. JBRP1_UKTJ
Out of Hours Business Travel Consultant employer: Rock Pool Recruitment
Contact Detail:
Rock Pool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out of Hours Business Travel Consultant
✨Tip Number 1
Familiarize yourself with the specific travel booking systems mentioned in the job description, such as Amadeus, Galileo, or Sabre. Being able to demonstrate your proficiency in these systems during the interview will set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have in handling urgent or emergency travel situations. Prepare examples of how you've successfully managed high-pressure scenarios to showcase your problem-solving skills.
✨Tip Number 3
Since this role involves working outside of core office hours, be ready to discuss your flexibility and willingness to work evenings, weekends, and holidays. This shows your commitment to providing excellent customer service at all times.
✨Tip Number 4
Research the company’s reputation and values, and be prepared to discuss how your personal values align with theirs. This can help you connect with the interviewers and demonstrate that you would be a great fit for their team.
We think you need these skills to ace Out of Hours Business Travel Consultant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a Business Travel Consultant. Detail your familiarity with Amadeus, Galileo, or Sabre, and provide examples of how you've successfully managed urgent travel situations.
Showcase Customer Focus: Since this role is customer-focused, illustrate your commitment to providing excellent service. Share specific instances where you went above and beyond for clients, especially in high-pressure scenarios.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the listing, such as '24/7 service', 'emergency travel situations', and 'seamless customer experience' to align your application with the company's needs.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the travel industry.
How to prepare for a job interview at Rock Pool Recruitment
✨Show Your Customer Service Skills
Since this role is heavily focused on customer service, be prepared to share specific examples of how you've successfully handled urgent or emergency travel situations in the past. Highlight your ability to remain calm under pressure and provide excellent support.
✨Demonstrate Your Technical Proficiency
Make sure to discuss your experience with Amadeus, Galileo, or Sabre during the interview. Be ready to explain how you have used these systems to coordinate travel reservations efficiently and accurately.
✨Emphasize Flexibility and Availability
This position requires working outside of core office hours, so it's important to express your willingness to work evenings, weekends, and holidays. Share any previous experiences that demonstrate your flexibility in scheduling.
✨Research the Company Culture
Take some time to learn about the company's reputation and values. During the interview, mention what you found appealing about their working environment and how you align with their commitment to employee satisfaction and longevity.
