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- Tasks: Be the friendly face of our practice, managing appointments and patient inquiries.
- Company: Join a supportive GP practice in Dorking focused on quality patient care.
- Benefits: Enjoy flexible part-time hours and a welcoming team environment.
- Why this job: Make a real impact on patient experiences while developing valuable skills.
- Qualifications: Previous reception or customer service experience is a plus; strong IT skills required.
- Other info: Approx. 22 hours/week with opportunities for growth in healthcare.
The predicted salary is between 24000 - 36000 £ per year.
Part-Time Medical Receptionist (Approx. 22 hours/week) An excellent opportunity awaits for a part-time Medical Receptionist to join a welcoming GP practice in Dorking. They are looking for someone experienced or with transferable skills from other sectors who has a patient-centred approach, can provide outstanding support to clinical staff, and ensures seamless communication across the practice. Join a supportive and friendly team dedicated to quality patient care. Medical Receptionist – What will I be doing? Serve as a key point of contact for patients, managing appointments and patient flow efficiently. Handle sensitive, walk-in cases with care, minimizing disruption. Support patients with inquiries on practice policies, services, and payments. Assist with repeat prescription requests, appointments, and home visits. Keep patient records accurate and up-to-date; assist doctors with file management. Perform essential reception duties like call handling, document scanning, email management, and general inquiries. Prepare consulting rooms for each session, and support with end-of-day closing duties. Medical Receptionist – What experience do I need? Experience in reception or customer service, ideally in healthcare. Strong IT skills, clear communication, and a calm, fr…
Medical Receptionist employer: Rock Pool Recruitment Careers
Contact Detail:
Rock Pool Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Familiarize yourself with common medical terminology and practice policies. This will not only help you communicate effectively with patients but also demonstrate your commitment to the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios. This can prepare you for handling sensitive situations with patients, showcasing your ability to remain calm and supportive under pressure.
✨Tip Number 3
Research the GP practice in Dorking where you're applying. Understanding their values and patient care approach will allow you to tailor your conversations and show that you are a great fit for their team.
✨Tip Number 4
Network with current or former medical receptionists to gain insights into the role. They can provide valuable tips on what to expect and how to excel in the position, which can give you an edge during the hiring process.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in reception or customer service, especially in healthcare settings. Mention specific tasks you handled that align with the responsibilities listed in the job description.
Showcase Communication Skills: Since the role requires clear communication, provide examples of how you've effectively communicated with patients or team members in past roles. This could include handling inquiries or managing appointments.
Demonstrate IT Proficiency: Detail your IT skills, particularly any experience with medical software or systems. If you have experience with document management or appointment scheduling tools, be sure to mention those.
Tailor Your Cover Letter: Write a personalized cover letter that reflects your understanding of the practice's patient-centered approach. Explain why you are passionate about providing quality patient care and how you can contribute to their team.
How to prepare for a job interview at Rock Pool Recruitment Careers
✨Show Your Patient-Centered Approach
During the interview, emphasize your commitment to providing excellent patient care. Share examples from your past experiences where you successfully managed patient inquiries or handled sensitive situations with empathy and professionalism.
✨Highlight Relevant Experience
Make sure to discuss any previous roles in reception or customer service, especially in healthcare settings. If you have transferable skills from other sectors, explain how they can be applied to the Medical Receptionist position.
✨Demonstrate Strong IT Skills
Since the role requires strong IT skills, be prepared to talk about your experience with relevant software and tools. Mention any specific systems you've used for managing appointments, patient records, or communication, and express your willingness to learn new technologies.
✨Prepare Questions About the Practice
Show your interest in the practice by preparing thoughtful questions. Ask about their approach to patient care, team dynamics, or how they handle busy periods. This demonstrates your enthusiasm for the role and helps you assess if it's the right fit for you.
