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- Tasks: Lead a passionate team, ensuring exceptional service and smooth operations at a scenic inn.
- Company: The Rock Point, a charming inn with a rich history and stunning views.
- Benefits: 30% off food, 50% off stays, tips, bonuses, and flexible working options.
- Other info: Opportunities for career progression and personal development.
- Why this job: Join a vibrant team in a beautiful location and grow your career in hospitality.
- Qualifications: Experience in a similar role and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
The Rock Point is a wonderfully scenic inn that lies on Lyme Regis harbour, overlooking the surrounding bay and Jurassic coastline. You’ll be working in an 18th-century tavern that has been thoughtfully updated by St Austell Family Group to showcase character features that are stylishly adorned with mod cons. The Rock Point occupies a tranquil location at the heart of what many consider to be ‘The Pearl of Dorset’. This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.
About You
Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently. Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go. Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary. You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times. You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team. Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed. A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away. You know health and safety regulations like the back of your hand. Team members see you as an inspiring role model and know they can depend on you for support and development. You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What we offer you in return:
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
Additional Info
If you would like more information email recruitment@staustellbrewery.co.uk. St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working. Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.
Assistant Manager in Lyme Regis employer: Rock Point, Lyme Regis
Contact Detail:
Rock Point, Lyme Regis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Lyme Regis
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of The Rock Point.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be motivating a team and creating a warm welcome for guests. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the team. Think about what it takes to keep everything running smoothly and how you can contribute to that.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and ready to take the next step in your career with us at The Rock Point.
We think you need these skills to ace Assistant Manager in Lyme Regis
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about working at The Rock Point and what makes you a great fit for our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We love seeing how your past roles have prepared you for this Assistant Manager position, so don’t hold back!
Be Personable: Remember, we’re looking for someone who can create a warm welcome for our guests. Use a friendly tone in your application to show us your personality and how you connect with others.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at Rock Point, Lyme Regis
✨Know the Venue Inside Out
Before your interview, take some time to research The Rock Point and its unique features. Familiarise yourself with its history, the surrounding area, and what makes it special. This will not only impress the interviewers but also help you articulate how you can contribute to maintaining its charm.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to inspire others and maintain high standards, as this is crucial for the role.
✨Emphasise Customer Service Excellence
The Rock Point prides itself on delivering exceptional guest experiences. Be ready to discuss how you create a warm welcome and handle customer feedback. Share specific instances where you've gone above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Knowledge of Health and Safety
Since health and safety regulations are vital in hospitality, brush up on relevant guidelines before your interview. Be prepared to discuss how you ensure compliance and maintain a safe environment for both guests and staff. This shows that you take responsibility seriously and are ready to step in when needed.