Title: Business Development Manager
Reports to: Group Director of Sales & Marketing
Job Purpose:
Improves an organisations market position and achieve financial growth through identification and securing of new business. Responsible for defining long-term organisational and strategic goals.
Key Responsibilities and Accountabilities:
Business Development:
- Development of personal sales strategy, inclusive of target lists and sales targets
- Prospect for potential new clients and turn this into increased business, contacting an agreed number of potential clients each week inclusive of telesales functions
- Key involvement with the pricing strategy
- Providing Quotations to new clients
- Production of Contract Brief and mobilisation plan for new contracts
- Timely contract renewal
- Identification of sales opportunities with existing clients
- Presentation of new products and services to new and existing clients
- Training for clients
- Produce and maintain client database with new and potential clients, including contract renewal information
- Survey sites for quotation purposes
- Accurately maintain and report on sales performance
- Development of new products
Account Management:
- Negotiation of at least 40% gross profit on all contracts, ensuring continuing profitability
- Production of contract brief
- Assist with the mobilisation of contracts
- Work with operations to meet customer needs
- Conduct LCA reviews/initial report
- Production of job costing and quotation to clients as required
- ORT and legionella training
- Cash flow/debt management (including WIP)
Liaison with clients:
- Serve as an interface between the client and the Company
- Attend contract review meetings when required
- Build effective working relationships with clients generating additional workloads wherever possible
- Dealing with client requests
- Communicating client agendas and requirements to other members of staff (including the creation and delivery of Contract Briefs)
- Ensures that image and standards are maintained at all times
- Produce PQQ and Tender documents with Bid Team as required and determined by project size.
Communication:
- Communicates constructively and actively seeks information
- Keeps Regional Manager up to date with current prospects and orders secured.
- Maintains sales presentation content delivered to small clients
- Build good working relationships with both colleagues and clients
- Deliver high quality sales appointments
- Production of accurate quotations
- Production of PQQ and Tender documentation from standard templates
Safety:
- Ensure the method statements and risk assessments are prepared and complaint where required – determined by project size
- Wear protective items of clothing and use appropriate safety equipment when on site.
- Ensures own and colleagues safety at all times
- Takes responsibility and control of difficult situations
- Promote and communicate standards/information to colleagues
- Identify and escalate any hazards, near misses in line with the Company’s reporting procedures
Site based working:
- Work away from time to time, this requirement shall be defined by the operational needs of the business
Business Development Manager - Water in England employer: Rock Compliance
As a Remedial Plumber with us, you'll join a supportive and dynamic work culture that prioritises safety and professional growth. We offer competitive salaries, extensive training opportunities, and a company vehicle for both work and personal use, ensuring you have the tools to succeed in your role. With 25 days of paid annual leave plus bank holidays and the chance for overtime, we are committed to providing a rewarding and balanced work environment.
