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- Tasks: Manage client accounts, identify new business opportunities, and ensure client satisfaction.
- Company: Dynamic company focused on client relationships and business growth.
- Benefits: Company vehicle, commission scheme, 25 days leave, and employee assistance programme.
- Other info: Opportunity for career growth and participation in fun company events.
- Why this job: Join a vibrant team and make a real impact in client management and business development.
- Qualifications: Strong communication skills and experience in account management or sales.
The predicted salary is between 30000 - 40000 £ per year.
Reports to: Senior Account Manager/ Senior Business Development Manager
Job Purpose: Identify potential new business opportunities and maintain relationships with existing clients, identifying any value added opportunities.
Key Responsibilities and Accountabilities:
- Account Management: Responsibility for clients, including profitability, delivery, compliance and retention.
- Negotiation of at least 40% profit on all contracts, ensuring continuing profitability and deliverance of individual budgets on contracts.
- Production of contract brief.
- Assist with the mobilisation of contracts.
- Complaints handling.
- Work with operations to meet customer needs.
- Carry out internal audits to ensure contracts are being operated in accordance with client requirements.
- Conduct LCA reviews/initial report.
- Production of job costing and quotation to clients as required.
- Cash flow/debt management (including WIP).
- Review of the distribution of resources available to ensure service is efficient.
- Business Development: Providing Quotations to new clients.
- Production of Contract Brief and mobilisation plan for new contracts.
- Timely contract renewal.
- Identification of sales opportunities with existing clients.
- Presentation of new products and services to new and existing clients.
- Training for clients.
- Produce and maintain client database with new and potential clients, including contract renewal information.
- Liaison with clients: Serve as an interface between the client and the Company.
- Attend contract review meetings.
- Build effective working relationships with clients generating additional workloads wherever possible.
- Dealing with client requests.
- Communicating client agendas and requirements to other members of staff (including the creation and delivery of Contract Briefs).
- Ensures that image and standards are maintained at all times.
- Produce PQQ and Tender documents with Bid Team and Regional Manager, as required and determined by project size.
- Communication: Communicates constructively and actively seeks information.
- Keeps Senior Account Manager up to date with current prospects and orders secured.
- Build good working relationships with both colleagues and clients.
- Deliver high quality sales appointments.
- Production of accurate quotations.
- Production of PQQ and Tender documentation from standard templates.
- Safety: Ensure the method statements and risk assessments are prepared and compliant where required - determined by project size.
- Wear protective items of clothing and use appropriate safety equipment when on site.
- Ensures own and colleagues safety at all times.
- Takes responsibility and control of difficult situations.
- Promote and communicate standards/information to colleagues and team members.
- Monitors and communicates standards/information to other staff within business.
- Identify and escalate any hazards, near misses in line with the Company's reporting procedures.
Site based working: Work away from time to time, this requirement shall be defined by the operational needs of the business.
Company Benefits:
- Company vehicle/Allowance.
- Commission scheme.
- Company events & fun days.
- Company pension scheme.
- Referral programme.
- Sick pay.
- 25 days annual leave plus bank holidays.
- 24/7 Employee Assistance Programme.
Account Manager in Sheffield employer: Rock Compliance Ltd
Contact Detail:
Rock Compliance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Sheffield
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to former colleagues. You never know who might have a lead on your next big opportunity!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, make sure you can clearly articulate your value. Highlight your experience in account management and how you can help them achieve their goals.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get applying!
We think you need these skills to ace Account Manager in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management, client relationships, and business development. We want to see how you can bring value to our team!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Include specific examples of how you've negotiated profitable contracts or improved client satisfaction. This helps us understand your impact in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity and want to quickly grasp your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Rock Compliance Ltd
✨Know Your Clients
Before the interview, research the company’s existing clients and their industries. Understanding their needs and challenges will help you demonstrate how you can add value and maintain strong relationships.
✨Showcase Your Negotiation Skills
Be prepared to discuss your experience with contract negotiations. Share specific examples where you successfully negotiated terms that benefited both the client and the company, highlighting your ability to achieve at least 40% profit margins.
✨Prepare for Scenario Questions
Expect questions about handling complaints or difficult situations. Think of real-life scenarios where you resolved issues effectively, showcasing your problem-solving skills and ability to maintain client satisfaction.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to explain how you would liaise with clients and internal teams to ensure everyone is aligned and informed.