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- Tasks: Support patient care by managing schedules, documentation, and communication with the healthcare team.
- Company: Join a dedicated healthcare team focused on quality patient service.
- Benefits: Flexible hours, valuable experience in healthcare, and opportunities for professional growth.
- Why this job: Make a difference in patients' lives while gaining hands-on experience in a medical environment.
- Qualifications: Experience in a medical office and knowledge of electronic health records preferred.
- Other info: Collaborative team culture with a focus on continuous improvement and patient care excellence.
The predicted salary is between 30000 - 42000 £ per year.
Department: Admin/Business Support
Location: SLH - CPH Main
Hours Per Week: Per Diem
Schedule: Day
SUMMARY
Utilize electronic medical record (EMR) modules and other office equipment to perform all clerical tasks in an efficient and timely manner. Works in collaboration with physicians (MD, DO), Physician Assistants (PA), Certified Nurse Midwife (CNM), and Nurse Practitioner (NP).
RESPONSIBILITIES
- Patient Care Support & Communication: Assist providers by supporting patient encounters, ensuring accurate documentation in EMRs, and maintaining open communication with the care team, patients, and caregivers.
- Administrative & Scheduling Duties: Manage clerical tasks such as scheduling, referrals, phone communication, record preparation, and collection of payments. Help maintain efficient patient schedules and support billing and insurance inquiries.
- Compliance & Quality Assurance: Ensure adherence to organizational policies, healthcare regulations, and DNV accreditation standards. Collaborate with management to resolve clerical issues and enhance patient service quality.
- Team Collaboration & Continuous Improvement: Work closely with St. Lawrence Health System and PPM teams on daily operations, educational programs, and process improvements. Participate in special projects and promote the organization’s mission and core values.
PREFERRED QUALIFICATIONS
- Advanced technical training and/or certification
- Formal education beyond High School
- Minimum of 1-year recent outpatient medical office experience; Knowledge in electronic health record (EHR / EMR) usage and medical terminology
PHYSICAL REQUIREMENTS
S - Sedentary Work - Exerting up to 10 pounds of force occasionally. Sedentary work involves sitting most of the time.
Patient Representative in Rochester employer: Rochester Regional Health
Contact Detail:
Rochester Regional Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Representative in Rochester
✨Tip Number 1
Network like a pro! Reach out to current or former Patient Representatives on LinkedIn or through professional groups. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Practice your pitch! When you get that interview, be ready to showcase how your skills align with the role. Think about your experience with EMRs and patient communication – make it shine!
✨Tip Number 3
Stay organised! Keep track of your applications and follow up politely if you haven’t heard back. A little nudge can show your enthusiasm for the Patient Representative position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us at StudySmarter!
We think you need these skills to ace Patient Representative in Rochester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in patient care and administrative roles. We want to see how your skills align with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Patient Representative role and how you can contribute to our team. Keep it concise but impactful.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your ability to communicate clearly and effectively in your application. We love candidates who can convey their thoughts well!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Rochester Regional Health
✨Know Your EMR Stuff
Since the role involves using electronic medical records, brush up on your knowledge of EMR systems. Be ready to discuss any experience you have with them and how you've used them in past roles. This shows you're not just familiar but also confident in handling the tech side of things.
✨Show Off Your Communication Skills
As a Patient Representative, communication is key. Prepare examples of how you've effectively communicated with patients and healthcare teams in the past. Think about times when you resolved issues or improved patient experiences through clear communication.
✨Get Familiar with Healthcare Regulations
Understanding compliance and quality assurance is crucial. Brush up on relevant healthcare regulations and be prepared to discuss how you've ensured adherence to policies in previous roles. This will demonstrate your commitment to maintaining high standards in patient care.
✨Team Player Mindset
This job requires collaboration with various healthcare professionals. Think of examples where you've worked as part of a team to improve processes or patient care. Highlighting your teamwork skills will show that you're a good fit for their collaborative environment.
