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- Tasks: Manage patient greetings and handle payment transactions with a friendly approach.
- Company: A reputable healthcare facility in Rochester focused on patient care.
- Benefits: Competitive pay, Monday to Friday schedule, and a supportive work environment.
- Why this job: Join a team that values customer service and makes a difference in patients' lives.
- Qualifications: Excellent customer service skills and a 2-year degree or equivalent experience.
- Other info: Full-time position with opportunities for growth in the healthcare field.
The predicted salary is between 30000 - 42000 £ per year.
A healthcare facility in Rochester is seeking an Access Associate to manage administrative duties, including greeting patients and processing payment transactions. The ideal candidate will have excellent customer service skills, a warm disposition, and be efficient in handling registration and verification tasks.
This full-time position offers a pay range of $17.85 to $19.50 with a schedule of Monday to Friday. Candidates with a 2 year degree or equivalent experience are preferred.
Patient Access & Registration Associate in Rochester employer: Rochester Regional Health
Contact Detail:
Rochester Regional Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Access & Registration Associate in Rochester
✨Tip Number 1
Make sure to research the healthcare facility before your interview. Knowing their values and services can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about greeting patients and handling transactions, think of scenarios where you can demonstrate your warm disposition and efficiency in dealing with people.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what the facility values in an Access Associate, which can give you a leg up during the interview process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that job.
We think you need these skills to ace Patient Access & Registration Associate in Rochester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've made a positive impact on patients or clients in the past, so share specific examples that showcase your warm disposition and ability to handle inquiries efficiently.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention the specific duties from the job description, like managing registration and payment transactions, to show us you’re the perfect fit.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points for your skills and experiences to make it easier for us to see why you’d be a great addition to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Rochester Regional Health
✨Know Your Stuff
Before the interview, make sure you understand the role of a Patient Access & Registration Associate. Familiarise yourself with common administrative duties in healthcare, like patient greeting and payment processing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you've gone above and beyond for a customer. Think about how you handled difficult situations or made someone feel welcome. This will demonstrate your warm disposition and ability to connect with patients.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to registration and verification tasks. Practising your responses will help you articulate your thoughts clearly and reduce any nerves on the day of the interview.
✨Dress the Part
First impressions matter, especially in a healthcare setting. Dress professionally and appropriately for the interview. A smart outfit not only shows respect for the interviewers but also boosts your confidence as you walk into the room.
