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- Tasks: Coordinate patient referrals and manage appointment scheduling with a focus on exceptional customer service.
- Company: Reputable healthcare institution dedicated to patient care and support.
- Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
- Why this job: Be the vital link between patients and healthcare providers, making a real difference in their experience.
- Qualifications: Strong customer service skills and computer proficiency; healthcare experience is a plus.
- Other info: Join a supportive team in a dynamic healthcare environment.
The predicted salary is between 36000 - 60000 £ per year.
A healthcare institution is seeking a Referral Coordinator for its Communications Center. This role emphasizes outstanding customer service, acting as a key point of contact for patients and physicians.
Responsibilities include:
- Scheduling appointments
- Managing patient inquiries
- Ensuring compliance with policies
Ideal candidates will possess strong customer service skills, be proficient with computers, and be available for flexible working hours including evenings and weekends. An Associate's degree is preferred with two years of customer service experience, ideally in a healthcare setting.
Patient Access & Referral Coordinator in Rochester employer: Rochester Regional Health
Contact Detail:
Rochester Regional Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Access & Referral Coordinator in Rochester
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field and let them know you're on the hunt for a Patient Access & Referral Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and healthcare scenarios. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your tech skills! Since the role requires proficiency with computers, be ready to discuss any relevant software you've used in previous jobs. Brush up on any healthcare-specific systems if you can, as this will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the Patient Access & Referral Coordinator. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Patient Access & Referral Coordinator in Rochester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for patients or clients in the past, especially in a healthcare setting!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to reflect the specific skills and experiences that match the Patient Access & Referral Coordinator role. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Rochester Regional Health
✨Know Your Stuff
Make sure you understand the role of a Patient Access & Referral Coordinator. Brush up on healthcare terminology and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Think about situations where you resolved issues or went above and beyond for a patient or client. This will demonstrate your ability to handle inquiries effectively, which is crucial for this role.
✨Flexibility is Key
Since the job requires flexible working hours, be ready to discuss your availability during the interview. Highlight your willingness to work evenings and weekends, and share any previous experiences where you adapted to changing schedules or demands.
✨Tech Savvy is a Must
Familiarise yourself with common computer systems used in healthcare settings. If you have experience with scheduling software or patient management systems, mention it! Being proficient with technology will set you apart and show that you can hit the ground running.
