Medical Assistant - Urgent Care - Wilson Multicultural Medical Campus (Per Diem) in Rochester

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.

RESPONSIBILITIES

• Clinical Support
  • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
  • Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
  • Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
  • Assist providers and nursing staff during procedures and clinical care activities.
  • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
  • Provide patient education and instructions under provider or RN guidance.
  • Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
  • Order and track clinical supplies; assemble information packets and support provider communications.
• Patient Interaction & Administrative Duties
  • Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
  • Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
  • Escort patients to ancillary services (e.g., lab, radiology) as needed.
• Team & Practice Support
  • Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
  • Compile data from patient records for quality assurance and improvement activities when requested.
  • Process payments and charge entry; manage non-clinical office supplies and distribute mail.
  • Perform other duties as assigned to ensure smooth practice operations.

PREFERRED QUALIFICATIONS

• Associates degree preferred.
• 2 years of pre-hospital care activities or acute/critical care experience preferred.
• Strong customer service, computer, and communication skills.
• Medical Assistant Certification preferred.
• For Elder ONE Employment: 1 year experience with frail, elderly population preferred.

PHYSICAL REQUIREMENTS

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

PAY RANGE $17.85 - $19.50