At a Glance
- Tasks: Support patient care and office operations in a dynamic orthopedic setting.
- Company: Orthopedic Associates of Rochester, a leading healthcare provider.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Join a collaborative team dedicated to quality patient care.
- Why this job: Make a difference in patient lives while gaining valuable healthcare experience.
- Qualifications: Customer service skills and a passion for helping others are essential.
The predicted salary is between 37000 - 42000 £ per year.
Department: Orthopedics
Location: Orthopedic Associates of Rochester | Greece/Linden Oaks
Hours Per Week: 40
Schedule: Monday-Friday 0800-1630
SUMMARY
As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.
RESPONSIBILITIES
- Clinical Support
- Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
- Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
- Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
- Assist providers and nursing staff during procedures and clinical care activities.
- Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
- Provide patient education and instructions under provider or RN guidance.
- Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
- Order and track clinical supplies; assemble information packets and support provider communications.
- Patient Interaction & Administrative Duties
- Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
- Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
- Escort patients to ancillary services (e.g., lab, radiology) as needed.
- Team & Practice Support
- Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
- Compile data from patient records for quality assurance and improvement activities when requested.
- Process payments and charge entry; manage non-clinical office supplies and distribute mail.
- Perform other duties as assigned to ensure smooth practice operations.
PREFERRED QUALIFICATIONS
- Associates degree preferred.
- 2 years of pre-hospital care activities or acute/critical care experience preferred.
- Strong customer service, computer, and communication skills.
- Medical Assistant Certification preferred.
- For Elder ONE Employment: 1 year experience with frail, elderly population preferred.
PHYSICAL REQUIREMENTS
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
PAY RANGE
$17.85 - $20.00
Medical Assistant - Orthopedic Associates of Rochester, Greece/Linden Oaks employer: Rochester Regional Health
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