At a Glance
- Tasks: Support patient care and ensure smooth office operations in a dynamic healthcare environment.
- Company: Join a leading neuro practice dedicated to exceptional patient service.
- Benefits: Competitive pay, hands-on experience, and opportunities for professional growth.
- Other info: Engaging team atmosphere with opportunities to work with diverse patient populations.
- Why this job: Make a real difference in patients' lives while developing essential medical skills.
- Qualifications: Customer service skills and a passion for healthcare; certification preferred.
The predicted salary is between 37000 - 42000 € per year.
As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.
RESPONSIBILITIES
- Clinical Support
- Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
- Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
- Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
- Assist providers and nursing staff during procedures and clinical care activities.
- Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
- Provide patient education and instructions under provider or RN guidance.
- Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
- Order and track clinical supplies; assemble information packets and support provider communications.
- Patient Interaction & Administrative Duties
- Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
- Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
- Escort patients to ancillary services (e.g., lab, radiology) as needed.
- Team & Practice Support
- Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
- Compile data from patient records for quality assurance and improvement activities when requested.
- Process payments and charge entry; manage non-clinical office supplies and distribute mail.
- Perform other duties as assigned to ensure smooth practice operations.
PREFERRED QUALIFICATIONS
- Associates degree preferred.
- 2 years of pre-hospital care activities or acute/critical care experience preferred.
- Strong customer service, computer, and communication skills.
- Medical Assistant Certification preferred.
- For Elder ONE Employment: 1 year experience with frail, elderly population preferred.
PHYSICAL REQUIREMENTS
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
PAY RANGE $17.85 - $20.00
Medical Assistant - Geneva Neuro in Rochester employer: Rochester Regional Health
At Geneva Neuro, we pride ourselves on being an exceptional employer that values the contributions of our Medical Assistants in delivering outstanding patient care. Our supportive work culture fosters collaboration and professional growth, offering opportunities for continuous learning and development in a dynamic healthcare environment. Located in the heart of Geneva, we provide a unique chance to make a meaningful impact on the lives of our patients while enjoying a fulfilling career in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Assistant - Geneva Neuro in Rochester
✨Tip Number 1
Get to know the company! Research Geneva Neuro and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to medical assistance and patient care. Role-play with a friend or use our resources to boost your confidence and refine your answers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info about the role and even lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Geneva Neuro team.
We think you need these skills to ace Medical Assistant - Geneva Neuro in Rochester
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your customer service and communication skills in your application. We want to see how you can make a difference in patient care and keep our office running smoothly!
Tailor Your Application:Don’t just send the same old CV everywhere! Tailor your application to match the job description. Mention your experience with clinical support and any relevant qualifications that fit the Medical Assistant role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the position.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Rochester Regional Health
✨Know Your Stuff
Make sure you brush up on your medical knowledge, especially around patient care and the specific duties of a Medical Assistant. Familiarise yourself with common procedures like EKGs and phlebotomy, as well as any relevant regulations or best practices.
✨Show Off Your People Skills
Since this role heavily involves patient interaction, be ready to demonstrate your excellent customer service and communication skills. Think of examples from your past experiences where you successfully handled patient concerns or improved their experience.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a difficult patient or manage multiple tasks at once. Practise your responses to these scenarios so you can showcase your problem-solving abilities and teamwork.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the practice and team dynamics. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
