At a Glance
- Tasks: Manage customer enquiries, prepare quotes, and generate leads for our sales team.
- Company: Join Roche AV, a leading audio-visual technology specialist in the UK.
- Benefits: Enjoy competitive salary, uncapped commission, 25 days holiday, and career progression.
- Other info: Collaborative environment with training and support for your career growth.
- Why this job: Be part of a growing tech company and make a real impact in the industry.
- Qualifications: Experience in sales or account management, excellent communication skills, and a proactive attitude.
- Internal Account Manager & Lead Generation Executive
- Location: Elland, West Yorkshire (Office Based) • Job Type: Full Time, Permanent • Salary: Competitive Salary + Commission & Bonus Structure
- About Roche AV
Roche AV is one of the UK's leading audio visual and collaboration technology specialists, providing innovative AV, IT, and workplace technology solutions to education, corporate, and public sector organisations nationwide.
Due to continued growth, we are looking for a motivated and proactive Internal Account Manager & Lead Generation Executive to join our expanding sales team.
This is a varied role that combines internal account management, quotation preparation, customer engagement, lead generation, and sales support.
You'll be responsible for handling customer enquiries, preparing quotations, supporting our sales team, and generating qualified opportunities for our external account managers and technical specialists.
This is an excellent opportunity for someone looking to develop a long-term career within a successful and growing technology business.
About the Role
Working from our Elland office, you will act as a key point of contact for both new and existing customers.
You will manage incoming enquiries via telephone, email and website enquiries, prepare quotations, follow up opportunities, and support customers throughout the sales process.
Alongside account management responsibilities, you will proactively identify and develop new business opportunities across the education, corporate and public sectors through outbound prospecting, marketing follow-up activities, and lead generation campaigns.
You'll work closely with our sales, technical, procurement and marketing teams to help drive business growth and ensure customers receive professional and timely support.
Key Responsibilities
- Internal Account Management
- Handle incoming customer enquiries via telephone, email and website enquiries.
- Prepare and manage quotations using internal systems and supplier pricing.
- Follow up quotations and sales opportunities to maximise conversion rates.
- Support external account managers with opportunity development and customer communications.
- Lead Generation & Business Development
- Research and identify new business opportunities within education, corporate and public sector markets.
- Conduct outbound calls, emails and Linked In engagement activities.
- Qualify prospects and arrange appointments for external sales personnel.
- Build and maintain a healthy pipeline of prospective customers.
- Support marketing campaigns and follow up inbound enquiries.
- Achieve agreed KPIs relating to opportunities created, meetings booked and pipeline generation.
- Sales Support
- Prepare quotations, proposals and customer documentation.
- Maintain accurate customer records and opportunities within the CRM system.
- Support tender and framework opportunities where required.
- Assist with project updates and commercial follow-up activities.
- CRM & Administration
- Accurately manage customer and prospect information.
- Track sales activities, opportunities and follow-up actions.
- Produce pipeline and activity reports.
- Ensure all customer and prospect interactions are recorded correctly.
Skills & Experience
Essential
- Previous experience in internal sales, account management, sales support, or lead generation.
- Experience preparing and following up customer quotations.
- Excellent telephone and communication skills.
- Strong organisational skills and attention to detail.
- Ability to build rapport and develop customer relationships.
- Experience using CRM systems and Microsoft Office.
- Self-motivated with a positive and proactive approach.
Desirable
- Experience within AV, IT, technology, telecoms or managed services sectors.
- Experience working with education, public sector or corporate customers.
- Knowledge of Linked In Sales Navigator or similar prospecting tools.
- Experience supporting tender opportunities and generating pipeline activity.
What We Offer
- Competitive basic salary.
- Uncapped commission and bonus opportunities.
- Full product and industry training.
- Clear career progression pathways into Account Management or Business Development.
- 25 days holiday plus bank holidays.
- Company pension scheme.
- On-site parking.
- Company events and team activities.
- Supportive and collaborative working environment.
- Opportunity to work within a fast-growing technology sector.
Why Join Roche AV?
At Roche AV, we pride ourselves on delivering outstanding technology solutions and exceptional service to our customers.
You'll join an experienced and supportive team, working with leading manufacturers and technologies across the education, corporate and public sectors.
Whether you're currently working in internal sales, sales support, account management, business development or telesales, this role offers an excellent opportunity to develop your career within one of the UK's leading AV technology businesses.
Apply today and become part of Roche AV's continued growth journey.
Job Type: Full-time
Benefits
- Company events • Company pension • On-site parking
Internal Account Manager & Lead Generation Executive in Elland employer: Roche Audio Visual
Roche AV is an exceptional employer located in Elland, West Yorkshire, offering a dynamic work environment where innovation meets collaboration. With competitive salaries, uncapped commission opportunities, and clear pathways for career progression, employees are supported in their professional growth while enjoying a healthy work-life balance through generous holiday allowances and company events. Join a passionate team dedicated to delivering outstanding technology solutions across various sectors, and be part of a thriving company that values your contributions and fosters a supportive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager & Lead Generation Executive in Elland
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Account Manager & Lead Generation Executive at Roche Audio Visual, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Roche Audio Visual. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Account Manager & Lead Generation Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Account Manager & Lead Generation Executive in Elland
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Roche Audio Visual:When writing your cover letter, make sure to tailor your message specifically for Roche Audio Visual. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Roche Audio Visual
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Roche Audio Visual that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Roche Audio Visual that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Roche Audio Visual’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
