Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the team, manage daily operations, and ensure top-notch patient service.
- Company: A leading GP practice in Bolton with a focus on teamwork.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in patient care.
- Qualifications: Experience in administration and strong leadership skills.
- Other info: Great opportunity for personal growth and career advancement.
The predicted salary is between 30000 - 40000 £ per year.
Key Duties
- To support the Practice Manager in managing and supporting the administrative/reception team, handling daily operations, ensuring high standards of patient service, coordinating training, managing rotas, and resolving issues.
- Performing core admin tasks including booking appointments, patient registration, and workflow management, bridging staff needs with practice goals and CQC compliance.
- Team motivation, performance management, facilitating communication, and operational efficiency, often focusing on short‑term goals and individual development within the admin/reception function.
Main Duties of the Job
- Have thorough knowledge of all practice policies and procedures.
- To work in accordance with written protocols.
- Provide administrative support for clinical staff.
- Filing patient records and correspondence when necessary.
- Opening and distributing of practice post.
- Registering new patients following the registration protocol.
- Sending letters/text messages to patients as required.
- Updating EMIS system as required.
This role is based in one of our GP practices in Bolton.
Senior Receptionist/Team Leader - BOLTON employer: Rochdale Health Alliance
Contact Detail:
Rochdale Health Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist/Team Leader - BOLTON
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in GP practices. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and patient service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've motivated teams or improved operational efficiency in past roles. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Receptionist/Team Leader - BOLTON
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous experience in admin and reception roles. We want to see how you've handled similar responsibilities before, so don’t hold back on those examples!
Tailor Your Application: Take a moment to read through the job description and match your skills with what we’re looking for. Use keywords from the description to show us you’re the perfect fit for the Senior Receptionist/Team Leader role.
Keep It Professional Yet Friendly: While we love a casual vibe, remember that this is a professional application. Keep your tone friendly but ensure your language is clear and respectful. We want to get a sense of your personality while also seeing your professionalism.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes it easier for us to keep track of all applications.
How to prepare for a job interview at Rochdale Health Alliance
✨Know Your Stuff
Make sure you’re familiar with the practice policies and procedures. Brush up on the core admin tasks like booking appointments and patient registration, as these are crucial for the role. Being able to discuss these confidently will show that you’re ready to hit the ground running.
✨Show Your Leadership Skills
As a Senior Receptionist/Team Leader, you'll need to motivate your team and manage performance. Think of examples from your past experiences where you've successfully led a team or resolved conflicts. This will demonstrate your capability to handle the responsibilities of the role.
✨Communicate Clearly
Effective communication is key in this position. Be prepared to discuss how you facilitate communication within a team and bridge staff needs with practice goals. Practise articulating your thoughts clearly, as this will reflect your ability to maintain operational efficiency.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like resolving issues or managing rotas. Think through potential scenarios and how you would approach them. This will help you showcase your problem-solving skills and adaptability during the interview.