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- Tasks: Lead transformation projects to enhance parks and public spaces in your community.
- Company: Join Rochdale Borough Council, a forward-thinking organisation focused on improvement.
- Benefits: Enjoy generous leave, career progression, wellbeing support, and discounted gym membership.
- Other info: Be part of a culture that values learning, collaboration, and public service.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in operational development and project management is essential.
The predicted salary is between 40000 - 50000 £ per year.
About the Role
Rochdale Borough Council is seeking a Service Manager - Operational Development and Transformation to support the effective delivery, improvement and transformation of Environmental Management services. This role has a strong focus on operational development, service improvement and project delivery. You will be responsible for managing an internal project team delivering improvement, capital and township-commissioned projects across parks, play areas, public realm and open spaces, alongside supporting wider transformation activity across the service. The postholder will play a key role in strengthening structures, improving consistency, and ensuring projects and improvement initiatives are delivered effectively and embedded into day-to-day operations.
Key Responsibilities
- Lead operational development and transformation activity across Environmental Management services
- Manage and lead the internal project team responsible for delivering projects across parks, play areas, open spaces and the public realm
- Ensure the effective planning, coordination and delivery of capital, revenue and township-commissioned projects, including new playgrounds and park improvements
- Provide clear direction, performance management and support to the project team to ensure projects are delivered safely, on time, within budget and to agreed quality standards
- Work closely with Township Committees, service managers and other stakeholders to scope, prioritise and deliver locally commissioned projects
- Ensure effective handover of completed projects into operational management and business-as-usual service delivery
- Support service managers to improve performance management, assurance and consistency of delivery
- Lead and contribute to service reviews, improvement plans and transformation projects
- Use performance data and operational insight to identify improvement opportunities
- Work collaboratively with colleagues, partners and trade unions to support service change
- Contribute to business planning, workforce planning and financial sustainability activity
What We’re Looking For
We are looking for a manager with experience of operational development, transformation and project delivery within a complex service environment. You will have:
- Experience of managing operational development, service improvement or transformation activity
- Experience of managing teams responsible for delivering operational, capital or improvement projects
- An understanding of performance management, assurance and improvement in an operational environment
- Experience of working with managers and frontline services to implement change
- The ability to analyse information and use data to support decision-making
- Strong organisational, communication and leadership skills
- A commitment to continuous improvement and public service values
Benefits
At Rochdale Borough Council, you’ll be part of a service with ambitious plans for the future and a strong focus on improvement, consistency and development.
- Support to thrive and develop your career
- Progression opportunities
- A culture of learning and development
- Wellbeing support
- Free on-site parking at Green Lane
- Discounted gym membership
- Workplace wellbeing initiatives
- Staff groups including Gardening, Menopause Café and Crafting
- Lifestyle savings platform (Vivup)
- Generous annual leave – minimum 26 days, increasing with service
Our Values
We are Pioneering, Passionate and Proud, and we are looking for people who share these values and are committed to delivering high-quality public services.
Service Manager - Operational Development and Transformation in Rochdale employer: Rochdale Council
Contact Detail:
Rochdale Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Operational Development and Transformation in Rochdale
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working at Rochdale Borough Council. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the council's recent projects and initiatives. Show us that you're not just interested in the role but also in how you can contribute to their ongoing transformation efforts.
✨Tip Number 3
Practice your leadership and project management stories. We want to hear about your past experiences and how they relate to operational development and service improvement. Make it relatable and engaging!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Rochdale Borough Council.
We think you need these skills to ace Service Manager - Operational Development and Transformation in Rochdale
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in operational development and transformation. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've led!
Showcase Your Leadership Skills: As a Service Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share examples of how you've managed teams and delivered projects successfully, ensuring you highlight your communication and organisational skills.
Use Data to Your Advantage: Since the role involves performance management and using data for decision-making, include specific instances where you've used data to drive improvements. We love seeing how you can turn insights into action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you're keen on joining us at Rochdale Borough Council!
How to prepare for a job interview at Rochdale Council
✨Know Your Stuff
Make sure you understand the key responsibilities of the Service Manager role. Familiarise yourself with operational development, service improvement, and project delivery in environmental management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and projects in the past. Highlight your experience in leading operational development and transformation activities, as well as your ability to support and motivate your team to deliver projects on time and within budget.
✨Data is Your Friend
Be ready to discuss how you've used performance data and operational insights to identify improvement opportunities. This role requires analytical skills, so think of specific instances where your data-driven decisions led to successful outcomes.
✨Embrace Collaboration
Demonstrate your ability to work collaboratively with various stakeholders, including service managers and frontline staff. Share examples of how you've engaged with different teams to implement change and improve service delivery, showing that you value teamwork and communication.