At a Glance
- Tasks: Support Council Tax, Business Rates, and Benefits teams to ensure quality service delivery.
- Company: Join Rochdale Council, a supportive environment focused on improving lives.
- Benefits: Competitive salary, opportunities for professional development, and a collaborative team.
- Other info: Dynamic role with potential for career growth and innovation.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in Revenues & Benefits and strong communication skills required.
The predicted salary is between 26403 - 28142 £ per year.
About the role
An exciting opportunity has arisen to join our Technical Support Team within the Revenues and Benefits Service. This permanent, full-time role includes supporting the Council Tax, Business Rates, Benefits and Corporate Debt Teams and to ensure quality is at the heart of service delivery and compliance with legislation, accuracy and maximisation of benefit/support.
About you
You will have significant experience of working within a Revenues & Benefits environment. Knowledge of Revenues & Benefits legislation and procedures is essential, and the successful candidate will possess excellent communication and organisational skills, be proficient in the use of Information Technology, and the ability to work in a pressurised environment, delivering priority work with accuracy and within timescales.
About us
At Rochdale Council we offer a supportive environment where you can bring ideas, test new ways of working and help pioneer change that improves lives. You’ll work with passionate colleagues and partners, with opportunities to learn, collaborate and develop.
Although it is our intention to recruit to a Grade 5, if we are unable to recruit to this grade, then we may consider offering a Grade 4 position.
How to apply
To apply please upload your CV together with a supporting statement that provides evidence of how you meet the 7 essential requirements of the person specification of the Grade 5 Role Profile. We suggest that when completing your supporting statement, you use the person specification criteria as headings then give a specific example. Please ensure that you anonymise your CV and supporting statement.
Unfortunately, we are unable to offer a sponsorship for this role.
Closing date: 14 June 2026
Revenues & Benefits Support Specialist employer: Rochdale Council
At Rochdale Council, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment where your ideas can flourish. As a Revenues & Benefits Support Specialist, you will have the opportunity to work alongside passionate colleagues dedicated to improving lives, with ample opportunities for professional development and growth. Our commitment to quality service delivery and compliance ensures that you will be part of a team that values accuracy and innovation in a meaningful role within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Revenues & Benefits Support Specialist
✨Tip Number 1
Make sure you know your stuff! Brush up on Revenues & Benefits legislation and procedures. The more you know, the better you can showcase your expertise during interviews.
✨Tip Number 2
Practice your communication skills. You’ll need to explain complex information clearly, so try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Don’t forget to highlight your IT skills! Be ready to discuss how you’ve used technology in previous roles to improve efficiency or accuracy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Revenues & Benefits Support Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Revenues & Benefits environment. Highlight your relevant experience and skills that match the job description. We want to see how you fit into our team!
Craft a Strong Supporting Statement:When writing your supporting statement, use the person specification criteria as headings. This makes it easier for us to see how you meet each requirement. Don’t forget to include specific examples!
Keep It Professional but Personal:While we love a professional tone, don’t be afraid to let your personality shine through. Show us your passion for the role and how you can contribute to our supportive environment at Rochdale Council.
Anonymise Your Documents:Remember to anonymise your CV and supporting statement before submitting. This helps us focus on your skills and experience without any bias. We’re excited to see what you bring to the table!
How to prepare for a job interview at Rochdale Council
✨Know Your Legislation
Make sure you brush up on the key Revenues & Benefits legislation and procedures. Being able to discuss specific laws or regulations during your interview will show that you’re not just familiar with the basics, but that you truly understand the framework within which the Council operates.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, prepare examples of how you've effectively communicated complex information in the past. Think about times when you had to explain benefits or council tax processes to clients or colleagues, and be ready to share those stories.
✨Demonstrate Organisational Skills
In a pressurised environment, being organised is key. Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to bring up specific tools or methods you use to stay on top of your workload, especially when deadlines are looming.
✨Prepare Your Supporting Statement
When crafting your supporting statement, align it closely with the person specification criteria. Use clear headings and provide concrete examples that demonstrate how you meet each requirement. This will not only help you stand out but also show that you can follow instructions carefully.
