At a Glance
- Tasks: Support Council Tax, Business Rates, Benefits, and Corporate Debt Teams with quality service delivery.
- Company: Join Rochdale Council, a supportive environment focused on improving lives.
- Benefits: Competitive salary, opportunities for learning, and a collaborative team culture.
- Other info: Potential for career growth with flexible grading options.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in Revenues & Benefits, strong communication, and IT skills required.
The predicted salary is between 26403 - 28142 £ per year.
About the role
An exciting opportunity has arisen to join our Technical Support Team within the Revenues and Benefits Service. This permanent, full-time role includes supporting the Council Tax, Business Rates, Benefits and Corporate Debt Teams and to ensure quality is at the heart of service delivery and compliance with legislation, accuracy and maximisation of benefit/support.
About you
You will have significant experience of working within a Revenues & Benefits environment. Knowledge of Revenues & Benefits legislation and procedures is essential, and the successful candidate will possess excellent communication and organisational skills, be proficient in the use of Information Technology, and the ability to work in a pressurised environment, delivering priority work with accuracy and within timescales.
About us
At Rochdale Council we offer a supportive environment where you can bring ideas, test new ways of working and help pioneer change that improves lives. You’ll work with passionate colleagues and partners, with opportunities to learn, collaborate and develop.
Although it is our intention to recruit to a Grade 5, if we are unable to recruit to this grade, then we may consider offering a Grade 4 position. The salary for a Grade 4 is £26,403-£28,142.
How to apply
To apply please upload your CV together with a supporting statement that provides evidence of how you meet the 7 essential requirements of the person specification of the Grade 5 Role Profile. We suggest that when completing your supporting statement, you use the person specification criteria as headings then give a specific example. Please ensure that you anonymise your CV and supporting statement. Unfortunately, we are unable to offer a sponsorship for this role.
Closing date: 14 June 2026
Revenues & Benefits Support Specialist in Manchester employer: Rochdale Council
At Rochdale Council, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment where your ideas can flourish. As a Revenues & Benefits Support Specialist, you will have the opportunity to work alongside passionate colleagues, engage in meaningful projects that improve lives, and benefit from continuous learning and development opportunities. Our commitment to quality service delivery and employee growth makes Rochdale Council a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Revenues & Benefits Support Specialist in Manchester
✨Tip Number 1
Get to know the company! Research Rochdale Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to Revenues & Benefits. Think about your past experiences and how they align with the role, so you can confidently share relevant examples.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work at Rochdale Council.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Revenues & Benefits Support Specialist in Manchester
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to use the person specification criteria as headings in your supporting statement. This helps us see how you meet each essential requirement clearly and makes it easier for us to assess your application.
Showcase Relevant Experience:When you're writing about your experience, focus on specific examples from your past roles that demonstrate your knowledge of Revenues & Benefits legislation and procedures. We want to see how you've applied your skills in real situations!
Keep It Professional Yet Personal:While we love a professional tone, don’t be afraid to let your personality shine through! A bit of authenticity can make your application stand out and show us who you really are.
Anonymise Your Documents:Remember to anonymise your CV and supporting statement before submitting them. This is important for ensuring a fair recruitment process, so double-check that all personal details are removed!
How to prepare for a job interview at Rochdale Council
✨Know Your Legislation
Make sure you brush up on the key Revenues & Benefits legislation and procedures. Being able to discuss specific laws or regulations during your interview will show that you’re not just familiar with the basics, but that you truly understand the framework within which the Council operates.
✨Showcase Your Experience
Prepare to share concrete examples from your past roles that demonstrate your experience in a Revenues & Benefits environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see how your background aligns with their needs.
✨Highlight Your Communication Skills
Since excellent communication is crucial for this role, think of instances where you effectively communicated complex information to different audiences. Be ready to explain how you ensure clarity and understanding, especially when dealing with sensitive topics like benefits and corporate debt.
✨Stay Calm Under Pressure
Working in a pressurised environment is part of the job, so be prepared to discuss how you manage stress and prioritise tasks. Share specific strategies you use to maintain accuracy and meet deadlines, as this will reassure the interviewers that you can handle the demands of the role.
