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- Tasks: Lead the Income Team to enhance performance and manage income collection effectively.
- Company: Join Rochdale Boroughwide Housing, a community-focused organisation making a difference.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Make a real impact in housing management while developing your leadership skills.
- Qualifications: Experience in housing management and knowledge of relevant legislation required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 40000 - 50000 £ per year.
At Rochdale Boroughwide Housing (RBH), we have a great opportunity for an Income Manager to join our Neighbourhoods Income Services Team and take responsibility for the day-to-day management of the Income Team, ensuring performance improvement and delivery against KPIs and service standards.
What you will be doing:
- Work with colleagues across RBH and develop strong external partnerships to ensure the Society has an effective approach to income collection and arrears reduction.
- Day to day management of the Income Team, including 121s, performance discussions and other line management responsibilities as required.
- Recruit, train, develop and support direct reports in line with RBH policies and procedures.
- Carry out thorough case reviews to ensure all actions on arrears cases are carried out in a timely manner in order to improve performance.
- Create, develop and maintain systems, procedures and other requirements for the effective running of the service and business.
Who are we looking for?
Experience, knowledge and understanding of housing management, housing legislation (particularly with respect to possession proceedings), welfare issues and legislation. Experience of effective performance management.
Income Manager employer: Rochdale Boroughwide Housing
Contact Detail:
Rochdale Boroughwide Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at RBH on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching RBH's values and recent projects. We want to see that you’re genuinely interested in the role and how you can contribute to their goals.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience in managing teams and improving performance. Use specific examples to illustrate how you've made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Income Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Income Manager role. Highlight your experience in housing management and any relevant legislation knowledge. We want to see how your skills match what we're looking for!
Showcase Your Leadership Skills: Since this role involves managing a team, don’t forget to showcase your leadership experience. Share examples of how you've successfully led teams or improved performance in previous roles. We love to see that!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so get to the point while still being engaging!
Apply Through Our Website: Finally, make sure you apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Rochdale Boroughwide Housing
✨Know Your Stuff
Make sure you brush up on housing management and legislation, especially around possession proceedings. Being able to discuss these topics confidently will show that you’re not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
Since the role involves managing a team, be prepared to share examples of how you've successfully led teams in the past. Talk about your experience with performance discussions and how you’ve supported your team members' development.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you’ve tackled challenges related to income collection or arrears reduction. Highlight your approach to case reviews and how you ensure timely actions are taken to improve performance.
✨Build Connections
Discuss your experience in developing partnerships, both internally and externally. Show that you understand the importance of collaboration in achieving effective income collection strategies and how you can contribute to that at RBH.