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- Tasks: Lead community engagement and investment strategies to create positive impacts.
- Company: Join a forward-thinking social housing organisation dedicated to community improvement.
- Benefits: Enjoy 30 days holiday, a generous pension scheme, and healthcare perks.
- Other info: Fixed term contract until March 2026; apply early to secure your chance!
- Why this job: Make a real difference in communities while fostering innovation and excellence.
- Qualifications: Proven experience in customer engagement or community investment is essential.
The predicted salary is between 36000 - 60000 £ per year.
Fixed Term Contract until 31st March 2026
We are looking for an experienced Community Engagement & Investment Manager to lead the development and execution of our Customer Engagement and Community Investment strategy, ensuring alignment with our goals and objectives. Take control of the development and delivery, ensuring both have a lasting, positive impact on the communities we serve putting the customer voice at the heart of decision-making.
You will provide inspirational leadership to the Community Investment Team, pushing for a culture of excellence and innovation in community engagement. Develop and lead the strategic and operational approach, ensuring that customer insight meaningfully drives decision-making on policies, processes and service improvements as well as working closely across the organisation to maximise social impact and outcomes. You will build and maintain strategic partnerships at local and regional levels to optimise the use of internal resources and secure external funding for RBH communities. You will set clear performance targets for the Community Investment team, regularly monitor progress, and identify areas for support to make sure delivery against strategic priorities and consistent improvement in team performance. You will manage the budget, ensuring value for money through effective financial oversight.
We are searching for a candidate with proven experience in leading customer engagement or community investment initiatives and strong commitment to the values of the social housing sector with an understanding of the regulatory, compliance and legislative frameworks. You must be able to demonstrate success in customer involvement and engagement that has led to improvements in services and customer experience. Act with integrity, respect, flexibility and always encourage innovative ideas and new ways of working with a positive attitude. Always strive for more, setting high standards and continuous focus on delivery and support whilst pushing to achieve organisational goals.
What\’s in it for you?
As an RBH employee, you will receive a range of fantastic benefits, including: –
Please refer to the attached Job Description in the supporting documents section upon completing your application.
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates
Community Engagement & Investment Manager employer: Rochdale Boroughwide Housing
Contact Detail:
Rochdale Boroughwide Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Engagement & Investment Manager
✨Tip Number 1
Familiarise yourself with the latest trends in community engagement and investment. Understanding current best practices will not only help you in interviews but also demonstrate your commitment to the role and its impact on the community.
✨Tip Number 2
Network with professionals in the social housing sector. Attend relevant events or join online forums to connect with others who share your interests. This can provide valuable insights and potentially lead to recommendations for your application.
✨Tip Number 3
Prepare to discuss specific examples of your past successes in customer engagement or community investment initiatives. Be ready to explain how these experiences align with the goals of the Community Engagement & Investment Manager role.
✨Tip Number 4
Research RBH's current community projects and initiatives. Being knowledgeable about their work will allow you to tailor your discussions during interviews, showing that you are genuinely interested in contributing to their mission.
We think you need these skills to ace Community Engagement & Investment Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Community Engagement & Investment Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in leading customer engagement or community investment initiatives. Use specific examples that demonstrate your success in improving services and customer experience.
Showcase Leadership Skills: Since the role requires inspirational leadership, provide examples of how you've led teams or projects in the past. Highlight your ability to foster a culture of excellence and innovation in community engagement.
Align with Values: Make sure to express your commitment to the values of the social housing sector in your application. Discuss your understanding of regulatory, compliance, and legislative frameworks, and how they relate to community investment.
How to prepare for a job interview at Rochdale Boroughwide Housing
✨Showcase Your Leadership Skills
As a Community Engagement & Investment Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully led teams in the past, focusing on fostering a culture of excellence and innovation.
✨Understand the Community Impact
Be ready to discuss how your previous experiences have positively impacted communities. Highlight specific initiatives where customer engagement led to tangible improvements in services or community outcomes.
✨Familiarise Yourself with Regulatory Frameworks
Since the role requires an understanding of regulatory, compliance, and legislative frameworks, brush up on relevant laws and guidelines in the social housing sector. This knowledge will show your commitment and preparedness for the role.
✨Prepare for Budget Management Questions
Expect questions about financial oversight and budget management. Be prepared to discuss your experience in managing budgets effectively, ensuring value for money, and how you set performance targets to monitor progress.