At a Glance
- Tasks: Lead and manage enterprise application services to ensure reliability and performance.
- Company: Join a forward-thinking organisation at a pivotal moment in its strategy.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Collaborative team culture with opportunities for growth and innovation.
- Why this job: Shape the future of IT services and make a real impact on business outcomes.
- Qualifications: Proven experience in managing application services and strong analytical skills.
The predicted salary is between 60000 - 75000 £ per year.
We have a fantastic opportunity for a transformational IT professional with proven experience of managing enterprise application services in a complex environment to join us at a critical time in our business strategy and help shape the Applications team ensuring that services are reliable, secure, supportable, and aligned to business outcomes.
Providing technical leadership, you will be responsible for key areas within the business:
- Owning business-critical application services (e.g. MRI, CRM, Integrations, Portal)
- Ensuring high-quality, customer-focused BAU service delivery
- Managing supplier performance and operational relationships
- Leading service transition from project delivery into support
- Embedding clear ownership, accountability, and service governance
- Developing internal capability and reducing reliance on suppliers
You will ensure that systems are stable and functioning, and will take the lead in incident, problem, and service improvement activities to ensure SLAs are always met and that systems are continually performing as expected. You will ensure that all releases are operational and meet relevant criteria before delivery. Equally important is the ability to ensure the fundamental building blocks are in place to ensure system quality and processes are robust, reliable and responsive.
You will be highly technically competent and will have practical experience of systems integration. Equipped with a strong analytical mindset with the ability to diagnose and evaluate problems requiring IT expertise and the drive and problem-solving skills to develop and implement workable solutions. You will be accustomed to leading technical teams and developing capability, improving service performance and user outcomes.
With strong collaboration skills you will be able to work flexibly as a member of a dedicated team of IT professionals with the resilience, confidence and credibility to thrive in a fast-paced working environment.
Applications Change Manager employer: Rochdale Boroughwide Housing
Join our dynamic team in Rochdale as an Applications Change Manager, where you'll play a pivotal role in shaping our IT strategy and enhancing service delivery. We pride ourselves on fostering a collaborative work culture that values innovation and employee growth, offering opportunities for professional development and the chance to make a real impact in a supportive environment. With a focus on reliability and excellence, we ensure our employees are equipped with the tools and resources they need to succeed, making us an exceptional employer in the tech industry.
Contact Details:
Rochdale Boroughwide Housing Recruitment Team
