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- Tasks: Manage neighbourhood housing, develop tenancies, and enhance community satisfaction.
- Company: RBH, a supportive and community-focused housing organisation.
- Benefits: 30 days holiday, flexible working, healthcare plan, and pension contributions.
- Why this job: Make a real difference in the community while building strong relationships.
- Qualifications: Experience in social housing, strong communication skills, and IT proficiency.
- Other info: Join a tight-knit team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Fixed term 12 months - 36.25 Hours
Are you an experienced Neighbourhood Housing Officer with the ability to develop sustainable tenancies and deliver positive outcomes for the benefits of the community? RBH has a fantastic opportunity for a well-organised individual who can manage a neighbourhood patch across the borough of Rochdale, delivering a pro-active service that promotes sustainability and raises customer satisfaction. You will have a flexible approach, be able to self-manage and look for innovative solutions. The ability to engage and empathise with customers is a must.
With strong networking and communication skills you will be the front face of RBH in the community. Our people at RBH support each other in tight-knit teams, contributing to a unique society. You will need to be passionate, aiming to provide a high-quality, customer-focused service, and have excellent interpersonal skills to build and maintain strong and effective partnerships with customers, colleagues and partner agencies.
Who are we looking for?
- Ideally has significant experience within social housing delivering high quality housing management and/or lettings services within a community.
- Has the ability to build and maintain strong and effective partnerships with customers, colleagues and other agencies.
- Has excellent Office 365 and general IT skills with the ability to produce documents and correspondence to a professional and accurate standard.
- Has the ability to identify risks and opportunities and be able to react to these quickly and appropriately.
- Has the ability to effectively and efficiently manage workloads and meet deadlines through the use of flexible working arrangements.
- Has experience of effective partnership working to deliver positive outcomes for the benefit of the community.
- Has a full UK driving licence and access to a vehicle.
What's in it for you?
- SMART working arrangements
- Holiday entitlement – 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years’ service. Part-time employees will receive a pro rata entitlement.
- Ability to purchase up to an additional 5 days leave per year.
- A quality defined contribution pension scheme, with salary exchange and RBH matches your contributions up to 8%.
- Healthcare – automatic enrolment into a health care cash plan covering optical and dental costs, consultation fees and physiotherapy, to name but a few.
- You will also have access to our Employment Assistance Programme with 24-hour confidential counselling support for personal and work-related issues.
- Plus, many more.
Please refer to the attached Job Description upon completing your application. Please note that we will be reviewing and shortlisting throughout the duration of this role and we could close early, therefore we recommend an early application.
Neighbourhood Housing Officer - Temporary (12 months) in Rochdale employer: Rochdale Boroughwide Housing Ltd
Contact Detail:
Rochdale Boroughwide Housing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Officer - Temporary (12 months) in Rochdale
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching RBH and their community initiatives. Show us that you’re not just another candidate; demonstrate your passion for sustainable tenancies and how you can contribute to positive outcomes.
✨Tip Number 3
Practice your communication skills! As a Neighbourhood Housing Officer, you'll need to engage with various stakeholders. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Neighbourhood Housing Officer - Temporary (12 months) in Rochdale
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience as a Neighbourhood Housing Officer. Use keywords from the job description to show that you understand what RBH is looking for.
Showcase Your Skills: Don’t just list your skills; provide examples of how you've used them in previous roles. Whether it’s managing workloads or building partnerships, we want to see how you’ve made a difference in your community.
Be Professional and Accurate: When writing your application, pay attention to detail. Ensure your documents are free from typos and errors, and present yourself in a professional manner. This reflects your ability to produce high-quality correspondence.
Apply Early!: We recommend getting your application in as soon as possible. We’ll be reviewing applications throughout the process, so don’t wait until the last minute. Head over to our website to submit your application today!
How to prepare for a job interview at Rochdale Boroughwide Housing Ltd
✨Know Your Community
Before the interview, take some time to research the Rochdale area and its housing needs. Understanding the local community will help you demonstrate your ability to engage with customers and develop sustainable tenancies.
✨Showcase Your Experience
Be ready to discuss your previous experience in social housing management. Prepare specific examples of how you've delivered high-quality services and built effective partnerships, as this will highlight your suitability for the role.
✨Demonstrate Flexibility
Since the job requires a flexible approach, think of instances where you've successfully adapted to changing circumstances or managed workloads efficiently. This will show that you can handle the dynamic nature of the role.
✨Engage with Empathy
Practice how you would engage with customers during the interview. Use role-play scenarios to showcase your interpersonal skills and ability to empathise with their needs, which is crucial for building strong relationships in the community.
