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- Tasks: Be the friendly face in our communities, ensuring safety and support for residents.
- Company: Join RBH, a dedicated team committed to enhancing community well-being.
- Benefits: Enjoy 30 days holiday, flexible working, and a solid pension scheme.
- Why this job: Make a real impact while gaining valuable experience in community safety.
- Qualifications: Must have a full UK driving licence and SIA CCTV licence.
- Other info: Night shifts may be required; apply early as roles may close quickly.
The predicted salary is between 28800 - 43200 £ per year.
Fixed Term 12 Months – 36.25 Hours – Full Time
Community Guardians will have designated contractual overtime attached to their post which must be fulfilled
The service operates 24 hours a day, 7 days a week- Night shift may be required for this role.
RBH currently have an opportunity for an Community Guardian to join our Neighbourhoods Team.
What you will be doing:
- Being visible and present in our RBH Communities and providing assurance to tenants and residents of our ongoing commitments to the communities we manage
- Deliver a 24/7 concierge service by carrying out regular checks throughout the night
- Assist the Neighbourhood Team within visits where two is necessary
- Act as a professional witness in certain cases where there are community tensions or anti-social behaviour with the use of body worn equipment
Please refer to the attached Role profile for more key areas of work.
Who are we looking for?
- Full UK Driving Licence
- SIA CCTV Licence
- To be able to work with colleagues and partners to promote the safety and well-being of tenants and residents, in particular those those are vulnerable or socially isolated.
- Review recorded CCTV on request from in house and external partners with the correct authority.
- Rectify or report any issues which arise overnight; ensuring that the safety of tenants, residents and homes are prioritised.
- Drive RBH Vehicles, if appropriate, throughout the borough to check on ASB and community issues and report back to relevant teams in a timely manner.
What\’s in it for you?
As an RBH employee, you will receive a range of fantastic benefits, including: –
- SMART working arrangements
- Holiday entitlement – 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years’ service. Part time employees will receive a pro rata entitlement.
- Ability to purchase up to an additional 5 days leave per year.
- A quality defined contribution pension scheme, with salary exchange and RBH matches your contributions up to 8%
- Healthcare – automatic enrolment into a health care cash plan, covering optical and dental costs, consultation fees and physio to name but a few.
- You will also have access to our Employment Assistance Programme with a 24-hour confidential counselling support for both personal and work-related issues.
- Plus, many more
Please refer to the attached Job Description upon completing your application
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application
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Community Guardian employer: Rochdale Boroughwide Housing Ltd
Contact Detail:
Rochdale Boroughwide Housing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Guardian
✨Tip Number 1
Familiarise yourself with the local community and its specific needs. Being knowledgeable about the area will help you connect with residents and demonstrate your commitment to their safety and well-being.
✨Tip Number 2
Highlight any previous experience in community engagement or safety roles during your discussions. This will show that you understand the responsibilities of a Community Guardian and are prepared to handle the challenges that come with it.
✨Tip Number 3
Be ready to discuss your approach to conflict resolution and how you would handle anti-social behaviour. Providing real-life examples can illustrate your problem-solving skills and ability to remain calm under pressure.
✨Tip Number 4
Demonstrate your flexibility and willingness to work night shifts or irregular hours. Emphasising your adaptability will reassure us that you can meet the demands of this role effectively.
We think you need these skills to ace Community Guardian
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Community Guardian position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in community engagement, security, or customer service roles. Mention specific instances where you've contributed to community safety or supported vulnerable individuals.
Showcase Your Skills: Make sure to include your full UK Driving Licence and SIA CCTV Licence in your application. If you have experience with body-worn equipment or handling community tensions, be sure to mention that as well.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your genuine interest in the role and the organisation. Share why you want to work for RBH and how you can contribute to their mission of supporting tenants and residents.
How to prepare for a job interview at Rochdale Boroughwide Housing Ltd
✨Show Your Community Spirit
As a Community Guardian, it's essential to demonstrate your commitment to community safety and well-being. Share examples from your past experiences where you've actively engaged with communities or helped resolve issues, especially those involving vulnerable individuals.
✨Highlight Relevant Certifications
Make sure to mention your Full UK Driving Licence and SIA CCTV Licence during the interview. These qualifications are crucial for the role, so be prepared to discuss how you’ve used them in previous positions or how they will help you in this job.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations, such as dealing with anti-social behaviour or community tensions. Think of specific scenarios where you successfully managed similar challenges and be ready to explain your thought process and actions.
✨Demonstrate Teamwork Skills
Since the role involves working closely with colleagues and partners, be prepared to discuss your teamwork experiences. Highlight instances where collaboration led to positive outcomes, particularly in community settings or crisis situations.
