JOB DESCRIPTION
Job Title
Head of Hospitality
Department
Commercial
Based at
Rochdale Association Football Club, Crown Oil Arena, Spotland, Rochdale, OL11 5DR.
Reports to
The Chief Executive
Responsible for
The delivery of outstanding hospitality across all the bars and event spaces.
Job purpose
Why Join Rochdale AFC?
- Opportunity to transform and lead an entire hospitality operation.
- Direct access to senior leadership and key decision makers.
- Supportive and ambitious working environment.
- Professional development opportunities.
Key duties and responsibilities
Essential
- Lead all hospitality facilities and matchday hospitality operations.
- Oversee conferences, private functions, commercial events and community bookings.
- Drive hospitality revenue and enhance the corporate hospitality offering.
- Take responsibility for all licensed operations and act as DPS/licence holder.
- Oversee cellar operations, stock management, line maintenance and supplier relationships.
- Recruit, develop and inspire permanent and casual hospitality staff.
- Manage budgets, stock control, labour costs and profitability.
- Produce management reports and utilise Toast EPOS data to drive decisions.
- Ensure compliance with licensing legislation, food safety and health & safety requirements.
- Current Personal Licence Holder or willingness to obtain one immediately.
- Significant experience managing hospitality operations within high volume hospitality environments.
- Experience delivering large-scale private, corporate or hospitality events.
- Strong leadership experience managing and developing teams.
- Experience of cellar operations, stock control and bar management.
- Strong commercial, financial and reporting skills.
- Experience using hospitality EPOS systems, ideally Toast.
Desirable
- Experience working within a sports stadium, multi-use venue or major events environment.
- Experience managing both matchday and non-matchday operations.
- Food Hygiene and Health & Safety qualifications.
- Passion for football and community sport.
Benefits:
- On-site parking
Work Location:
In person
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Head of Hospitality in Rochdale employer: Rochdale AFC
Rochdale AFC is an excellent employer for those passionate about sports therapy and physiotherapy, offering a unique opportunity to work with a dedicated women's first team in a vibrant football environment. With a strong commitment to employee development and a supportive work culture, staff are encouraged to engage in continual professional growth while contributing to the club's mission of promoting health and well-being in sports. Located in Greater Manchester, employees benefit from being part of a historic club that values diversity, equality, and community involvement.
