At a Glance
- Tasks: Coordinate care schedules and ensure personalised support for service users.
- Company: Family-run business dedicated to quality care for older people and those with dementia.
- Benefits: Comprehensive training, supportive environment, and opportunities for career growth.
- Other info: Join a passionate team committed to exceptional care and community support.
- Why this job: Make a real difference in people's lives while developing your skills in the care sector.
- Qualifications: Experience in domiciliary care and strong organisational skills required.
The predicted salary is between 11 - 16 £ per hour.
Join to apply for the Care Coordinator role at Rochcare Ltd.
Location: Community Careline Services, Roche House, 75-77 Drake Street
About The Role
Being a Care Coordinator is more than just managing rotas. You will support the Manager with business growth and ensure we consistently deliver the highest standard of care. Your role is fundamental to matching customers and carers based on both availability and personality, ensuring personalised care every day.
Key Responsibilities
- Coordinate and manage daily care schedules, ensuring all service users receive timely and appropriate support.
- Build and maintain strong relationships with service users, families, and external professionals.
- Oversee and participate in the recruitment process for care workers, including shortlisting, interviewing, onboarding, and compliance checks.
- Support the Registered Manager with allocation of care packages and staff deployment.
- Manage rotas effectively, ensuring appropriate coverage while maintaining continuity of care.
- Handle incoming queries and resolve issues promptly and professionally.
- Participate in the on-call rota, providing support to staff and service users outside normal working hours.
- Ensure accurate record-keeping in line with regulatory and company standards.
- Contribute to staff training, development, and supervision as required.
- Support quality assurance processes and help maintain compliance with CQC regulations.
Requirements
- Previous experience as a Care Coordinator or similar role in domiciliary care.
- Strong understanding of care sector regulations and best practice.
- Excellent organisational, time-management, and problem-solving abilities.
- Confident IT skills, including use of care management systems.
- A good knowledge of the Rochdale area or being locally based (Preferred).
- Ability to work under pressure and respond effectively to changing priorities.
- Strong communication and interpersonal skills.
- A caring, compassionate approach and commitment to high standards of care.
- Full UK driving licence and access to a vehicle.
About The Company
We are a family-run business providing quality residential care homes and support services to older people and those living with dementia. We built our first residential care home in the early 1980s when we noticed that many care homes were set up in old converted buildings that didn’t always lend themselves to meeting the wide-ranging needs of those with age-related difficulties or dementia. We built the home brick by brick to create first-rate, safe and homely accommodation in a community setting. Since those early days, we have grown our business in order to meet the need for first-class, quality care and support for our ageing population. We now have four residential care homes for older people, Pendle Brook, Coniston House, Royley House and Bank Hall. We specialise in catering for the needs of those with dementia as well as offering a fantastic daycare service, flexible respite care facilities and a home care service providing support to people living independently in their own homes.
Company Culture
Exceptional care homes don’t stay special on their own. Our dedicated teams make sure every one of the people in our care has a great experience, every time. Our success relies on the professionalism, commitment and caring nature of each and every team member and we’re always looking for similar-minded people to join us. We welcome applications from qualified and experienced professionals, as well as from those who are just starting out. We’re keen to open up new routes into jobs in the care sector, that’s why we’re continually growing the number and range of training opportunities we offer, helping individuals earn while they learn and contribute to the excellent care we provide. Do great things for us and we’ll do great things for you and your career. Rochcare is an encouraging and supportive company, we provide a comprehensive induction and training programme for both those with experience and those who are just starting out.
Required Criteria
- Full UK Driving License & Access to a Vehicle
- IT Skills
- At least 2 years Domiciliary Care experience
- Knowledge of the local area
- Excellent customer service skills
Desired Criteria
- Ability to work as part of a team and independently
- Skilled in logistics and highly organised
- Excellent oral and written communication skills
- Have or be willing to work towards a QCF (NVQ) Level 3 in Care
Closing Date: Friday 9th January, 2026
Contract Type: Fulltime
Salary: £13.11 Hourly
Care Coordinator in Rochdale employer: Rochcare Ltd
Rochcare Ltd. is an excellent employer, offering a supportive and compassionate work environment at Pendle Brook Care Home in Oswaldtwistle. With flexible working hours, comprehensive training opportunities, and a range of benefits including a company pension and discounts, employees are empowered to grow both personally and professionally while making a meaningful impact on residents' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Rochdale
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Rochcare Ltd and understanding their values. Be ready to discuss how your experience aligns with their commitment to high standards of care. Show them you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice your communication skills! As a Care Coordinator, you'll need to build strong relationships. Role-play common interview scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Rochcare and contributing to their mission of providing exceptional care.
We think you need these skills to ace Care Coordinator in Rochdale
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your relevant experience in domiciliary care and how it aligns with Rochcare's values and needs.
Showcase Your Skills:Emphasise your organisational, time-management, and problem-solving abilities. Mention any specific IT skills you have, especially with care management systems, as these are crucial for the role.
Demonstrate Your Passion:Let your caring nature shine through in your application. Share examples of how you've provided exceptional care or built strong relationships with service users and their families.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Rochcare Ltd
✨Know Your Care Sector
Make sure you brush up on your knowledge of care sector regulations and best practices. Being able to discuss these confidently will show that you’re not just familiar with the role, but also committed to delivering high standards of care.
✨Showcase Your Organisational Skills
As a Care Coordinator, you'll need to manage schedules and rotas effectively. Prepare examples from your past experience where you've successfully handled multiple tasks or resolved scheduling conflicts. This will demonstrate your organisational prowess.
✨Build Rapport with Interviewers
Since this role involves building relationships with service users and families, it’s crucial to showcase your interpersonal skills during the interview. Be friendly, approachable, and engage in conversation to leave a positive impression.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like managing a last-minute staff absence or dealing with a service user’s complaint. Think through potential scenarios and how you would respond, highlighting your problem-solving abilities.
