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For Companies At a Glance
- Tasks: Deliver exceptional spa treatments and pamper guests in a serene environment.
- Company: Join Rocco Forte Hotels, a prestigious collection of iconic hotels.
- Benefits: Enjoy discounts, meals on duty, and extensive learning opportunities.
- Why this job: Be part of a passionate team that values individuality and excellence.
- Qualifications: 2 years experience in a 5-star environment and HND level 3 in Beauty.
- Other info: Flexible shifts and a supportive, family-like culture await you.
The predicted salary is between 24000 - 36000 £ per year.
Our hotel
The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of its locations and team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
The successful candidate will be joining our newly refurbished Spa, rooted in the rhythms of the Mediterranean, Irene Forte Spa, is a serene world of holistic wellbeing and restorative calm in the heart of Edinburgh.
Discover bespoke rituals using Irene Forte Skincare’s award-winning vegan products (Manicurist, Davines), innovative therapies with volcanic stones and quartz, and advanced technologies including LYMA Laser Pro and Tri Energy.
As a valued part of the Forte family, you will:
- Be able to perform all guest care and treatments offered in our Spa Brochure
- Deliver outstanding customer service and care to our guests
- Ensure the expectations of our guests are met at all times, and they feel pampered
- Act naturally in all your communications
- Be knowledgeable of the hotel and our products
- Ensure compliance with hotel policies, procedures, and safety standards
- Build and maintain strong client relationships, encouraging repeat visits and referrals
The successful candidate will be able to work a flexible rota
to support our business needs over 5 working days and totalling 39 hours per week.
Who are we looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.
Our minimum requirements:
- A minimum of 2 years as an experienced therapist in a 5 star environment.
- HND level 3 in Beauty or Holistic Therapist is required
We are looking for team members who bring:
- High personal and professional standards
- Excellent communication skills with colleagues and guests
- Good practical knowledge of the role and product
- Enthusiasm for learning and personal growth
- A passion for delivering service excellence
- Genuine pride in their work
- Team spirit and trustworthiness
- Positive and professional demeanor in all interactions
- Exceptional presentation skills
- Teamwork to ensure seamless service
Why work with us
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels
- Extensive learning and development opportunities
- Meals on duty, laundry of uniforms
- Social activities and events
- Recognition programs
- Annual awards
- Occupational Pension Scheme
- 50% discount on food and beverages
- 25% discount on Spa Treatments
- 20% discount on Health Spa products
- Cycle to Work Scheme
- Local Retailer Discounts
- Employee Assistance Programme
- Discretionary Service Charge
£32k expected package (£26,500 K salary plus discretionary service charge)
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
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Spa Therapist employer: rocco forte hotels
Contact Detail:
rocco forte hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Get to know the company! Research Rocco Forte Hotels and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their culture.
✨Tip Number 2
Practice your communication skills. As a Spa Therapist, you'll need to connect with guests and colleagues alike. Role-play common scenarios with friends or family to boost your confidence before the interview.
✨Tip Number 3
Show off your passion for holistic wellbeing! Be ready to discuss your favourite treatments and how you can contribute to creating that serene atmosphere at Irene Forte Spa. Let your enthusiasm shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Rocco Forte family. Don’t miss out on this opportunity!
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the spa industry shine through. We want to see how much you love what you do and how you can bring that passion to our team at The Balmoral.
Tailor Your CV: Make sure to customise your CV to highlight your experience in a 5-star environment. We’re looking for specific skills and experiences that match the role, so don’t be shy about showcasing your qualifications!
Be Authentic: In your cover letter, act naturally and be yourself. We value individuality, so let us know who you are and how you can contribute to our unique atmosphere at Irene Forte Spa.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at rocco forte hotels
✨Know Your Treatments
Make sure you’re well-versed in all the treatments and services offered at the Irene Forte Spa. Familiarise yourself with the products, especially the award-winning vegan skincare line, and be ready to discuss how you would tailor treatments to meet individual guest needs.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you went above and beyond to ensure a guest felt pampered and valued, as this is crucial for a Spa Therapist role.
✨Emphasise Team Spirit
Rocco Forte Hotels values teamwork, so be ready to share experiences that highlight your ability to work collaboratively. Discuss how you’ve supported colleagues in a busy environment and contributed to a positive team atmosphere.
✨Dress the Part
First impressions matter, especially in a luxury setting. Dress professionally and ensure your appearance reflects the high standards expected at a five-star hotel. This shows that you take pride in your work and understand the importance of presentation.
