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- Tasks: Support our housekeeping team and ensure a luxurious hotel environment.
- Company: Join the prestigious Brown's Hotel, part of Rocco Forte Hotels.
- Benefits: Enjoy discounted hotel stays, food, spa treatments, and more.
- Why this job: Be part of a team delivering exceptional 5-star service in a historic setting.
- Qualifications: Passion for hospitality, positive attitude, and strong work ethic required.
- Other info: Great opportunities for growth and development in the hospitality industry.
The predicted salary is between 20000 - 28000 £ per year.
Our Hotel, Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world‑class hospitality.
Your key responsibilities:
- Assist in the smooth daily operation of the housekeeping department.
- Deliver and retrieve linen, amenities, and housekeeping supplies as needed.
- Support room attendants with the set‑up and clearing of guest rooms.
- Remove waste and soiled linen from guest areas in line with hygiene protocols.
- Respond promptly and courteously to guest and team requests.
- Report any maintenance issues or hazards to management promptly.
- Ensure cleanliness and tidiness in all back‑of‑house and guest‑facing areas.
- Uphold hygiene, health, and safety standards at all times.
Who we are looking for:
- A genuine passion for delivering exceptional, unrivalled 5‑star service, ensuring everyone feels valued and respected.
- A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
- Enthusiasm and a strong work ethic.
- The ability to work in a fast‑paced environment & handling multiple tasks.
- The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members.
- Independence while collaborating effectively within teams and across departments.
- A commitment to maintaining high standards of hygiene, health, and safety.
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry. Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels - £25/€30 per night
- 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
- Extensive learning and development opportunities
- Meals on duty
- Social activities and events
- Recognition programs & Annual awards
- Gym Membership Discounts
- Enhanced Maternity & Paternity Pay
- Pension Scheme
- Season Loan
Housekeeping Porter in London employer: rocco forte hotels
Contact Detail:
rocco forte hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Porter in London
✨Tip Number 1
Get to know the hotel! Familiarise yourself with Brown's Hotel and its unique offerings. This way, when you chat with the team during your interview, you can show off your knowledge and genuine interest in being part of their prestigious environment.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Rocco Forte Hotels. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to housekeeping roles. Think about how you can demonstrate your attention to detail and ability to work in a fast-paced environment. We want to see your passion for delivering top-notch service!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Rocco Forte family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Housekeeping Porter in London
Some tips for your application 🫡
Show Your Passion: Let us see your genuine enthusiasm for delivering top-notch service. Mention any previous experiences in hospitality or customer service that highlight your commitment to making guests feel valued and respected.
Be Detail-Oriented: As a Housekeeping Porter, attention to detail is key! Make sure to highlight any skills or experiences that demonstrate your ability to maintain high standards of cleanliness and organisation in your application.
Communicate Clearly: We love teamwork at Rocco Forte Hotels! In your application, emphasise your communication skills and how you’ve successfully collaborated with others in past roles. This will show us you can work well within our housekeeping team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Brown's Hotel.
How to prepare for a job interview at rocco forte hotels
✨Know the Hotel's History
Familiarise yourself with Brown's Hotel and its rich history. Understanding its significance as London's first hotel and its connection to Rocco Forte Hotels will show your genuine interest in the role and the establishment.
✨Demonstrate Your Attention to Detail
As a Housekeeping Porter, attention to detail is crucial. Prepare examples of how you've maintained high standards in previous roles, whether it’s ensuring cleanliness or responding to guest requests promptly.
✨Showcase Your Team Spirit
Highlight your ability to work independently while also being a supportive team member. Share experiences where you’ve collaborated effectively with others, as teamwork is key in a fast-paced environment like a hotel.
✨Emphasise Your Customer Service Skills
Prepare to discuss how you create memorable experiences for guests. Think of specific instances where you went above and beyond to ensure someone felt valued and respected, aligning with the hotel's commitment to exceptional service.
