Turndown Attendant Housekeeping · The Balmoral, Edinburgh, United Kingdom
Turndown Attendant Housekeeping · The Balmoral, Edinburgh, United Kingdom

Turndown Attendant Housekeeping · The Balmoral, Edinburgh, United Kingdom

Full-Time No home office possible
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At a Glance

  • Tasks: Join our housekeeping team to clean and prepare guest bedrooms and public areas.
  • Company: The Balmoral is a prestigious hotel in Edinburgh, known for its iconic clock and rich history.
  • Benefits: Enjoy discounted hotel stays, meals on duty, and extensive learning opportunities.
  • Why this job: Be part of a supportive team that values individuality and offers growth in the hospitality industry.
  • Qualifications: We seek enthusiastic individuals with strong attention to detail and excellent communication skills.
  • Other info: Evening shifts from 18:00 to 22:00, with flexibility during busy periods.

Our hotel

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.

Your key responsibilities

Rocco Forte Hotels is a collection of iconic hotels that respect the individuality of their locations and their team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

As a valued part of the Forte family, you will:

  • Clean and service the allocated Guest Bedrooms and Public areas to the required Balmoral Standard
  • Be responsible for the immaculate preparation of our beautiful bedrooms
  • Join the dedicated housekeeping department to ensure our guests experience the high level of comfort and the quality they expect from the Rocco Forte name
  • Ensure that they feel pampered from the moment they step into their room
  • Take pride in their work both when working independently and as a valuable member of the housekeeping team

Who are we looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

  • Positive personality
  • Excellent communication and interpersonal skills
  • Strong attention to detail and good work ethic
  • Support for the housekeeping team
  • High personal and professional standards
  • Strong instincts for understanding and fulfilling the needs of guests
  • A friendly and professional attitude toward guests and colleagues
  • Reliability and dedication to our team
  • Team spirit and trustworthiness
  • Pride to resolve guest and workplace issues
  • Enthusiasm for learning

As an evening room attendant, you will start at 18:00 to end at 22:00.Some flexibility is required, especially during busy periods,weekends, and holidays.

Why work with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

  • Discounted rates across our collection of iconic hotels
  • Discounted food & beverage experiences
  • Discounted spa treatment and products
  • Extensive learning and development opportunities
  • Meals on duty, laundry of uniforms
  • Social activities and events
  • Recognition & reward programs
  • Annual awards
  • Employee Assistance Programme
  • Cycle to Work

Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.

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Turndown Attendant Housekeeping · The Balmoral, Edinburgh, United Kingdom employer: Rocco Forte Hotels Limited

At Rocco Forte Hotels, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and encouraged to thrive. Located in the heart of Edinburgh, The Balmoral offers not only competitive benefits such as discounted stays and meals but also extensive learning opportunities that empower our staff to grow within the hospitality industry. Join us to be part of a family-oriented culture that celebrates individuality and excellence, ensuring both our guests and employees feel cherished and inspired.
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Contact Detail:

Rocco Forte Hotels Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Turndown Attendant Housekeeping · The Balmoral, Edinburgh, United Kingdom

✨Tip Number 1

Familiarise yourself with The Balmoral's unique features and history. Understanding the hotel's prestigious location and its commitment to guest experience will help you convey your enthusiasm during any conversations or interviews.

✨Tip Number 2

Showcase your attention to detail by preparing examples of how you've maintained high standards in previous roles. Be ready to discuss specific situations where your efforts made a difference in guest satisfaction.

✨Tip Number 3

Emphasise your teamwork skills, as the role requires collaboration with the housekeeping department. Think of instances where you've successfully worked as part of a team to achieve a common goal.

✨Tip Number 4

Demonstrate your reliability and dedication by sharing your availability for flexible working hours. Highlighting your willingness to work evenings, weekends, and holidays can set you apart from other candidates.

We think you need these skills to ace Turndown Attendant Housekeeping · The Balmoral, Edinburgh, United Kingdom

Attention to Detail
Excellent Communication Skills
Interpersonal Skills
Strong Work Ethic
Reliability
Team Spirit
Problem-Solving Skills
Customer Service Orientation
Flexibility
Time Management
Ability to Work Independently
Professional Attitude
Enthusiasm for Learning

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Rocco Forte Hotels is looking for in a Turndown Attendant. Tailor your application to highlight how your skills and experiences align with these requirements.

Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of The Balmoral and Rocco Forte Hotels that resonate with you, and explain why you would be a great fit for their team.

Highlight Relevant Experience: In your CV, emphasise any previous experience in housekeeping or customer service roles. Use bullet points to clearly outline your responsibilities and achievements, focusing on your attention to detail and ability to work as part of a team.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for the role.

How to prepare for a job interview at Rocco Forte Hotels Limited

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what excites you about working in a hotel environment, especially at a prestigious place like The Balmoral.

✨Highlight Attention to Detail

As a Turndown Attendant, attention to detail is crucial. Prepare to discuss how you ensure cleanliness and comfort in guest rooms. You might want to mention any previous experiences where your meticulous nature made a difference.

✨Demonstrate Team Spirit

Rocco Forte Hotels values teamwork, so be ready to talk about your experiences working in a team. Share instances where you supported colleagues or contributed to a positive work environment, showcasing your reliability and dedication.

✨Prepare Questions About the Role

Having thoughtful questions prepared shows your interest in the position. Ask about the housekeeping team's dynamics, training opportunities, or how they maintain their high standards. This will demonstrate your eagerness to learn and grow within the company.

Turndown Attendant Housekeeping · The Balmoral, Edinburgh, United Kingdom
Rocco Forte Hotels Limited

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