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For Companies At a Glance
- Tasks: Ensure safety and security of guests and property while maintaining high service standards.
- Company: Join Brown's Hotel, London's first hotel, known for luxury and rich history.
- Benefits: Enjoy discounts on hotel stays, food, spa treatments, and gym memberships.
- Why this job: Be part of a supportive team in a prestigious hotel with growth opportunities.
- Qualifications: Must have a valid SIA license; First Aid certification preferred.
- Other info: Flexible shifts available; perfect for students seeking part-time work.
Our Hotel
Brown\’s Hotel, part of the Rocco Forte Hotels group, is London\’s first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown\’s embodies Rocco Forte Hotels\’ philosophy of blending local character with world-class hospitality.
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
Your key responsibilities
Shift Patterns:2 days per week (10 hour shifts)
Are you ready to bring your vigilance, professionalism, and dedication to a crucial role at a world-leading luxury hotel? Ready to take the next step in your security career within a supportive and professional team environment? Then we invite you to join us as a Security Officer at Rocco Forte Hotels.
Working closely with the Security & Logistics Manager, you will help ensure the safety and security of our guests, team members, and property, maintaining the highest standards of vigilance, confidentiality, and guest service. Your calm presence and quick thinking will make you a vital part of the Rocco Forte family.
As a valued part of the Forte family, you will:
- Ensure the safety of guests, staff, and hotel property with a professional and visible presence.
- Monitor CCTV, alarms, and access systems; respond promptly to incidents and emergencies.
- Conduct regular patrols and support fire safety and evacuation procedures.
- Maintain clear, accurate reports and uphold all security standards and protocols.
- Assist with VIP movements and high-profile events discreetly.
- Deliver safety support without compromising the luxury guest experience.
Who we are looking for
We are seeking responsible and observant Security Officer who is passionate about hospitality and safety. We are looking for team members who bring:
- A genuine commitment to ensuring the safety and wellbeing of guests, colleagues, and property.
- A calm, confident presence and the ability to remain composed under pressure.
- A positive, proactive attitude with excellent attention to detail.
- The ability to work both independently and as part of a cohesive team.
- Flexibility and readiness to adapt to a fast-paced and dynamic environment.
- A solid understanding of health, safety, and emergency procedures.
- Required: A valid SIA (Security Industry Authority) license.
- Preferred: First Aid certification and knowledge of basic life support procedures.
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels – £25/€30 per night
- 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
- Extensive learning and development opportunities
- Meals on duty
- Social activities and events
- Recognition programs & Annual awards
- Gym Membership Discounts
- Enhanced Maternity & Paternity Pay
- Pension Scheme
- Season Ticket Loan / Cycle to Work Scheme
- Employee Assistance Programme
Ready to take the next step in your caree r?
Apply nowto become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
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Security Officer (20 hours per week) · Brown\'s Hotel, London, United Kingdom employer: Rocco Forte Hotels Limited
Contact Detail:
Rocco Forte Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer (20 hours per week) · Brown\'s Hotel, London, United Kingdom
✨Tip Number 1
Familiarise yourself with the specific security protocols and emergency procedures relevant to luxury hotels. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining high safety standards.
✨Tip Number 2
Network with current or former employees of Rocco Forte Hotels, especially those in security roles. They can provide valuable insights into the company culture and expectations, which can give you an edge during the selection process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've had to remain calm under pressure. This role requires a composed presence, so sharing relevant experiences can showcase your suitability for the position.
✨Tip Number 4
Highlight any additional certifications you have, such as First Aid or knowledge of basic life support procedures. These qualifications can set you apart from other candidates and show your dedication to guest safety.
We think you need these skills to ace Security Officer (20 hours per week) · Brown\'s Hotel, London, United Kingdom
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Security Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous security roles or relevant experience you have. Mention specific situations where you demonstrated vigilance, professionalism, and a commitment to safety.
Showcase Your Skills: Make sure to include any certifications you hold, such as a valid SIA license or First Aid certification. Discuss your ability to remain calm under pressure and your attention to detail, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for hospitality and safety. Explain why you want to work at Brown's Hotel and how you can contribute to maintaining a secure and welcoming environment for guests.
How to prepare for a job interview at Rocco Forte Hotels Limited
✨Show Your Passion for Hospitality
Make sure to express your genuine interest in hospitality during the interview. Share experiences where you went above and beyond to ensure guest safety and satisfaction, as this aligns with the hotel's commitment to excellence.
✨Demonstrate Calmness Under Pressure
As a Security Officer, you'll need to remain composed in challenging situations. Prepare examples of how you've handled emergencies or stressful scenarios in the past, showcasing your ability to think clearly and act decisively.
✨Highlight Attention to Detail
The role requires a keen eye for detail, especially when monitoring security systems and conducting patrols. Be ready to discuss specific instances where your attention to detail made a difference in ensuring safety or preventing incidents.
✨Familiarise Yourself with Health and Safety Protocols
Brush up on relevant health, safety, and emergency procedures before the interview. Being knowledgeable about these protocols will demonstrate your preparedness for the role and your commitment to maintaining a safe environment for guests and staff.
