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- Tasks: Lead the Groups & Events Services Team to manage and convert event enquiries into successful sales.
- Company: Brown's Hotel, London's first hotel, blends local character with world-class hospitality.
- Benefits: Enjoy discounts on hotels, food, spa treatments, and gym memberships, plus extensive learning opportunities.
- Why this job: Join a dynamic team in a prestigious hotel known for its commitment to excellence and guest satisfaction.
- Qualifications: Proven experience in events or hospitality, excellent communication, and a proactive, sales-driven mindset.
- Other info: Be part of a family culture that values passion, dedication, and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Our Hotel
Brown\’s Hotel, part of the Rocco Forte Hotels group, is London\’s first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown\’s embodies Rocco Forte Hotels\’ philosophy of blending local character with world-class hospitality. Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
Brown\’s Hotel is London\’s first hotel. It opened its doors on Albemarle Street in 1837. Since then we have hosted famous guests from all walks of life. Located in Mayfair, we are just moments away from the famed Bond Street boutiques, Dover Street Market, The Royal Academy of Arts and many independent art galleries.
Your key responsibilities
As the Groups and Events Coordinator at Brown’s Hotel, you will be instrumental in driving the success of our events business. You will lead the Groups & Events Services Team in managing all incoming group and event enquiries and converting them into seamless, successful sales. This role is perfect for a highly organised, proactive individual who is passionate about hospitality and thrives in a dynamic, client-focused environment.
As a valued part of the Forte family, you will:
- Manage the end-to-end process of group bookings and event coordination
- Work closely with clients to understand their needs and tailor bespoke experiences
- Collaborate with the Sales, F&B, and Operations teams to ensure exceptional event delivery
- Drive revenue by maximising event conversions and upselling opportunities
- Maintain accurate event records and ensure smooth communication across departments
- Lead, support, and motivate the Events Services Team to meet targets and deliver outstanding service
Who we are looking for
We are looking for an enthusiastic and dedicated Groups and Events Coordinator who is passionate about embracing the unique qualities of our hotels and guests. We desire a team member who brings:
- Proven experience in events, group sales, or hospitality
- Excellent communication, organisation, and leadership skills
- A proactive, sales-driven mindset with a focus on guest satisfaction
- Confident team player with the ability to inspire and guide others
- Commitment to high professional standards and global service excellence
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels – £25/€30 per night
- 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
- Extensive learning and development opportunities
- Meals on duty
- Social activities and events
- Recognition programs & Annual awards
- Gym Membership Discounts
- Enhanced Maternity & Paternity Pay
- Pension Scheme
- Season Ticket Loan / Cycle to Work Scheme
- Employee Assistance Programme
Ready to take your next step in your career?
Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
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Groups & Events Coordinator Sales & Marketing · Brown\'s Hotel, London, United Kingdom employer: Rocco Forte Hotels Limited
Contact Detail:
Rocco Forte Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups & Events Coordinator Sales & Marketing · Brown\'s Hotel, London, United Kingdom
✨Tip Number 1
Familiarise yourself with Brown's Hotel and Rocco Forte Hotels' unique offerings. Understanding their history, values, and the specific services they provide will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Rocco Forte Hotels. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Showcase your organisational and leadership skills through examples from your past experiences. Be ready to discuss how you've successfully managed events or teams, as this role heavily relies on these competencies.
✨Tip Number 4
Demonstrate your sales-driven mindset by preparing examples of how you've maximised revenue in previous roles. Highlighting your ability to upsell and convert enquiries into successful bookings will resonate well with the hiring team.
We think you need these skills to ace Groups & Events Coordinator Sales & Marketing · Brown\'s Hotel, London, United Kingdom
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Groups & Events Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in events, group sales, or hospitality. Use bullet points to make it easy to read and focus on achievements that demonstrate your organisational and leadership skills.
Write a Personalised Cover Letter: In your cover letter, express your passion for hospitality and your understanding of Rocco Forte Hotels' values. Mention specific experiences that showcase your proactive, sales-driven mindset and ability to work collaboratively with teams.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Rocco Forte Hotels Limited
✨Research the Hotel's History
Familiarise yourself with Brown's Hotel's rich history and its significance in London. Understanding its legacy will help you connect with the interviewers and demonstrate your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Groups & Events Coordinator, organisation is key. Prepare examples of how you've successfully managed events or group bookings in the past, highlighting your attention to detail and ability to multitask.
✨Emphasise Team Collaboration
This role requires working closely with various teams. Be ready to discuss your experience in collaborating with sales, F&B, and operations teams, and how you’ve contributed to successful event delivery.
✨Demonstrate a Sales-Driven Mindset
Since driving revenue is a crucial part of the job, prepare to talk about your proactive approach to upselling and converting enquiries into successful bookings. Share specific examples where you exceeded sales targets.
